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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
AliBaba makes it easy to connect to international suppliers for the products you need, with full customisable options.
Feedback was quick. Delivery was fast. Products are great. Supplier communicated professionally. I received a few extra samples.
Alibaba has shown that it is indeed a global market place with a strong shipping and logistics network.
Shipping was quick and Item was received as specified! Very Pleased look forward to doing continued business with!
Easy to deal with and safe money transfers. Working on another deal at the moment. Looks like successful.
Alibaba provides a great way to search and buy chinese products with a good element of security included.
Fast service, seller was in touch through out the process. Great service.
We will definitely do more business.
5 star service! Excellent communication and product quality I've been working with them since 2017 I love them!
Wonderful customer service and fast delivery! The supplier was great at communicating with me throughout the entire process.
I was charged US$60 for standard shipping from China to Australia for package of 0.5Kg. Extremely too high.
No problems with order. Fast and easy. Fine product. When demonstration surpass expectations, perhaps I will order more.
Comprehensive, very well managed and entirely acceptable for all matters to do with business in China and beyond
The ease of shopping directly from the maker and being able to communicate with suppliers. Thank you Alibaba
Laptop bought at a good price. Seller very available and express shipment in 1 week. I'm very satisfied
Thank you, Yang, for best service. She is very professional at work.
I really recommend working with you.
Excellent product, very fast delivery and very professional stuff. Will do more business in future. Thank you, Even!
Was a pleasure for me to buy from this site.
Is honnestly and friendly.
I will try recomended to anyone buy from here.
Nice person on chat and nice sallers.
Very innovative tool at an affordable price. Need an instruction manual that is more understandable and uses English
Tip for consumers:
An easy job needs to be done. We will learn from easy to courage
Products used:
Equipment tools
Every thing as per committed specs. The contact person is very professional, committed and willing to resolve issues.
Few experiences out of Alibaba and it was mistake ( bad quality and no possibility to claim). Never again
Alibaba provide a great service to people world wide, by reducing the risk of world trade. Awesome tool...
All my transactions with this company was cordial and professional. I will continue to do business with them
Fast Shipping! Great customer service. Well made product. :) I advise everyone. I will surely return to you again
Thanks for a quick transaction. Item was just as pictured. Will recommend to others wanting to order these
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
