Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Happy with the service and whole operation provided by Alibaba. Its trust worthy and a good link between suppliers and retailers. Thank you
It took me a while to find the product I was looking for. Alibaba.com is the only one place I got success. Thanks.
Very happy with Alibaba, The work method is very easy to use and they are always waiting to send messages from my suppliers
The product I bought this time took a long time, but I was able to buy something good.
Thank you very much Alibaba.com.
I was very happy with the business of RTS service, most useful with speedy service and good quality goods. Will continue to use.
The entire process from initial contact to delivery went very well. I would do business from this website and with this vendor again.
Trustworthy and friendly staff.
Highly recommended for a proper company to work with.
Definitely gonna work with you guys again in the future!
Easy ordering, great supplier good communication excellent product as expected as photos. Quick delivery
Delivery shipped faster than expected. Great communications with supplier. Very satisfied with custom order.
Products used:
infrared device
I am pleased with their Super service, very professional! I would Highly recommend! Will use again! FIVE STARS!
In the time of corona pandemia the product arrive on time - 10 days. Very good! I'll defenitly use Alibaba again and specialy the seller, who was very helpfull.
No complaints! Extraordinary and great source for online businesses. Multiple options and easy transactions.
This is my first experience to import goods but this site make it very easy. Thanks very much. Next time I will definitely do it in your site.
Cannot fault Alibaba, or its associated Companies, Always a pleasure to deal with, have dealt with them on numerious occasions over 3 to 4 years, Cannot speak highly enough of it, Thanks
I got good but also less good things. The good ones is, the sourcing and the review´s which give me some kind of security. The bad thing is, all the prices mentioned from suppliers are just jokes, and you finally get mostly higher prices once contacted. 2nd less good issue is, the inspection service from Bureau Veritas. I purchased a higher priced machine and hired Bureau Veritas by ALIBABA. I Paid 118USD and they was not willing to check if all documents needed was with the machine in original. If documents are in original following the machine, is key for import! Alibaba is not taking care about it, and explained this is not a part of service, and is mixing up cheap and high priced products inspections all together. I understand this can not be done for 1USD products, but for 10k products this should be mandatory!
This was just 5 different documents, they needed even not to read, but just see if they was there. So finally I declined to use this service, and felt Alibaba is not too much interested to solve my problem.
What is bother me too is that there are two messaging services. One the messages, and one the chats. Sometimes I discovered the messages was hidden in the chats but are not in the messages. If I would not know Alibaba is one of the biggest companies worldwide, I would not insist to have it better, but knowing the money Alibaba has, it is worth to spend a bit more money in own system to make clients happy.
I love this site as it connects us with all the suppliers from China with us. We can now easily deal with them and conduct our businesses widely.
I love Alibaba and I feel comfortable knowing they have me, as the buyer, in mind when it comes to me being satisfied with my products and service.
Not as good as I thought, but it's okay, it works, really you need me to input 100 words characters, oh my god, I just finished my reviews,
Neo walked me through every step. I have never had such support. I will choose him again. Thank you
I can't wait to see what else I need
Alibaba is a place you get right goods and on time, I have received PVC Printer from India, and Papers from China, before even the estimated delivery time.
I like this product. It has a good number of LED arrays to generate the NIR frequency. The belt is easy to fasten with the strong velcro attachment.
First the agent is easy to work with, kind and she knows whats she's doing with regards to their product. All in all 10 stars for this seller.
Alibaba opened up my mind to the world of importing to me and my business. I came across Alibaba by chance but will always use it going forward.
Buen vendedor, envio del pedido a tiempo. Excelente experiencia en cuanto a compra en Alibaba [por este buen vendedor]. Producto de buena calidad, vendedor y pagina de Alibaba recomendado...
Good seller, shipping the order on time. Excellent experience in terms of shopping in Alibaba [by this good seller]. Good quality product, seller and Alibaba page recommended...
It is an easy way to look for new products and to contact manufacturers and providers. At this time I had placed two P. O. to one provider.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.