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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
They are very kind, answeing all my questions (a lot!) very quick and professionaly.
I will work again in the future.
From ordering to supplier communication, i am extremely happy with this experience. I will be using this site again very soon.
Excellent customer care and quality. I will always be a customer after the good experience I had by ordering from Alice.
Alibaba has been the best service helping to bridge the products and pricing for the large quantities our company needs manufactured.
It's easy and safe to shop on the platform. If the transaction fees could be reduced, it would be very helpful.
Easy to deal with this company. Nancy the sales person is extremely knowledgeable and guided me to make the best purchase.
Very satisfied with Alibaba, it is the best online platform for doing business.
I will do business again through this platform
Everything went without any issues. The motherboard purchased is working very well and exceeded my expectations. Very pleased with the product
Goods arrived after 29 days from China verry good but couldn't track parcel missed delivery and had to collect from depot
The communication with the supplier was easy and very clear. Even for a user who does not use the service often.
From the moment I started shopping. It has given me confidence to make the purchase. Ease of use on the website.
Very difficult to know who to do business with but in the end choosing Nantong Oulai Trading Co. Ltd worked well.
Great service and advice. From the beginning they have been very quick with replies, answer all questions, give a great service
My experience is very good with your services. In future when i have some requirement your products. I always call you.
Thank you for providing a safe and professional site.
I would find it easy to recommend the Alibaba site to anyone.
AliBaba is one stop shop, you name it you got it, save lots of time and money, suppliers are very helpful
Love this website very helpful there was fast shipping great prices an great communicate all my items where in great condition
Most suppliers do not reply on time. Prices are mostly not whats on advert. Overall the shopping experience is very good.
Very easy and painless to use highly recommended, transactions are easy every product you can think of and at great prices
I can find very rare items from here with reasonable prices. Thank you very much for the aibaba and their creww...
Only deal trough Ali express, never outside of here. Very reliable companies. Very good products, i'm very happy dealing with Wendy.
I'm still learning to use all the tools. But I'm very pleased, i wish to be better, and buy large soon
Great place to source for products directly from the manufacturer. Communications tools with manufacturer were simple and easy to keep track.
My order was efficiently filled. Whenever I needed anything to be resolved, this supplier was right there to handle the issues.
Everything went smoothly. The company contact was extremely helpful and I received the goods very quickly. I have absolutely no complaints.
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
