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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Delivered on time, nice product excellent client service... very helpful and always answered on time... highly recommend shopping with alibaba
This was my first order from Alibaba. I was very happy with service and shipping. The products met my expectations.
Services without competition! All my orders have been successfully received and everything's all right! I recommend without hesitation to everyone!
So far so good all my transaction was managed sincerely. I am willing to use Alibaba express again and again
Great company. Naomi was extremely responsive, knowledgeable, and professional. Our order was delivered as promised and complete in every detail.
Nice and Quick. Awesome experience!
I will make online purchase again and much more!
Easy and fast to process order.
Thank you to Alibaba, I meet quality suppliers and he makes sure that you had a good service. I recommend
Very easy to complete purchase from start to finish. Supplier excellent in listening and carrying out design to our specifications
Alibaba service delivery and suppliers who are engaged with them is very professional and products are up to the standard.
Alibaba helps me find good stuff and assists me from the beginning to the end of my shopping.
Thank you!
The process was simple and the security regarding payments was reassuring. We are very happy with our first Alibaba experience.
This was my first Purchase, and am very pleased with the product and experience. Looking forward to do more purchase.
I am a first time user of this site and is extremely satisfied with the level of professionalism and standards.
Alibaba must ensure the smooth running of business transactions and protect the market for good quality in products and services.
Will continue to purchase, excellent quality, excellent communication, fast service.
Very happy with this product, is so easy to use.
I love the service. Everything is professional and done in a trustworthy way. I will definitely remain a loyal customer.
Alibaba gave me the confidence to purchase a fairly costly equipment in the internet from a supplier I never met.
Very nice item, it works well. I had recommend this item to my friends. Very good service of the suppliers.
Very helpful. We appreciated it, It was delivered in a week. And Products are in good condition.
Thank you again
Variety of manufacturers to choose from with high quality products and with trade assurance you are guaranteed to be satisfied.
Very easy to use and trusted and the suppliers are professional! I will definitely come here again in the future!
Best service and responsible supplier,
Products are very good quality as per standards
And supplier is supportive for any clarifications
Purchase 2 heated jackets through Alibaba, very happy, professional service delivered jackets in 7 days, happy to deal with them.
It was awesome experience to find the supplier and 100% guaranteed delivery contract give you assurance to buy the product
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
