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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Excellent platform, trade insurance is a very good tool, which works very well and gives security when making the payment. Very good experience.
I was concerned about order process and shipping. Alibaba made the entire process easy to use and their branded shipping works very well!
Works well. No problems, it was my first time I used Alibaba and there was no problems from start to finish.
Thank you!
Very good supplier, the goods are wrapped well and fast delivery.
I'm very satisfied with the good service. Will long cooperation.
Thank you!
Great place to buy quality for cheap I love it :) most companies are great some not that great but overall i am satisfied
I am very satisfied, i bought from Aliexpres before, but i discovered Alibaba, i cant wait to contact the sellers for future business
Tip for consumers:
They are professional,serious and communicative
Products used:
electronics, many kind of the inverters(12vdc to220vac 1500w,24vdc to 220vac 3000w,72vdc to 220vac 10000w,and so many)
I have done several transactions with Alibaba businesses and have had good experiences. I do plan to continue using Alibaba for business suppliers.
I am very pleased with everything from the fast shipping, to the great quality, to the excellent customer service. Thank you all again!
I bought some products from Alibaba.com and the experience is very satisfying so far and I will continue to use Alibaba.com. Thank you
I am very happy using Alibaba to handle all my importing. I feel safe in the knowledge that Alibaba looks after the customer.
Thank you Alibaba for your easy to use, safe and secure website. I will use Alibaba as my first choice for online shopping.
Best service is the number one, the millions of products to offer is awesome, thanks so much for your best interest in us!
The masks arrived on time and they are exactly what I was looking for. The supplier was very efficient and friendly. Good service,
Very good overall! Will come back and order some more for my business. I will recommend this to other friends and other businesses.
Very professional and secure way to buy a Pergola from fengxin company. I was able to compare quotes from several companies very easily
Products used:
Pergola and curtains
Thanks one's again of product quality and fast communication. In India get goods in 15 days. The rate of product is very reasonable.
It's good to buy stuffs here. Especially with the trade assurance feature, no need to worry about the agreement we made with suppliers.
Am grateful for good services, and quality product. Keep up the good work and great service. Looking forward for more business in future.
Products used:
sweater
Wow, What an easy, fast and professional website with so much selection! So glad I've found this... Making my business so much easier.
So happy with my product, it was shipped fast to the US, product exactly how it describes, quality exceeded my expectation. Thank you!
Fantastic first time experience with Alibaba! I look forward to doing more business in the future with the confidence Alibaba has given me.
I am very satisfied with the Alibaba service! That is very save and correct! I offer for anyone else all of the world!
I really appreciate to deal with this company. They're really friendly and professional and the product is just as I expected. Thank you!
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
