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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I really appreciate to deal with this company. They're really friendly and professional and the product is just as I expected. Thank you!
Easy to connect and cooperate with suppliers. Trade assurance service definitely helps a lot when it comes to working with a new supplier.
The supplier was very informative about the product which makes it easier to understand the details rather than wait until seeing the sample
Alibaba is a very organized and the process of ordering was quick and easy. I love the site set up for easy accessibility.
Great company and high quality product. The admin and liaison with this company was flawless and super fast. I shall use them again!
Supplier sells me defective stuff and I submit a refund with a video and they just close my escalated query with no feedback.
An amazing platform to shop online with details of each product and its an amazing work by them with a cash back facility
Transaction was great except for shipping cost was very high. The merchandise was exactly as described and we were very pleased with it.
I've got it! Great! It's PERFECT!
Thank you for your good work. You can tell it to the man how machine the wheels.
Julie from the company helped me through everything and the product was as described. It was a pleasure to work with this company.
This is the first time I am totally happy with a woven badge maker. Nice communication, nice work. The quality is there. Great.
Good and reliable platform to do sourcing for business. Easy to use but the payment fee is too high for high value purchase.
I always find what I am looking for, at affordable price.
The suppliers are always helpful and take care to satisfy the customer.
Products used:
IPtv service
New seller on amazon and Alibaba is working out good so far! Helpful staff and vary fast response time on messenger. Vary convenient!
I received my items in a timely manner. They were in great condition. I look forward to making more purchases in the future.
The customer service is patiently with the request products quality is same as the photo and descriptions, i will definitely come back again
Vast range of suppliers to choose from and it is possible to let them to make offers to you for the sought product.
Am grateful for good services, and quality product. Keep up the good work and great service. Looking forward for more business in future.
Products used:
sweater
Works well. No problems, it was my first time I used Alibaba and there was no problems from start to finish.
Thank you!
Very happy with the whole process it was very easy and smooth transaction. Vendor performed above and beyond was I requested of them.
Found a manufacturer for a product we buy VIA supplier, and thanks to Alibaba we can now trade direct with the factory. Thanks
Extremely easy to use the service, products were received quick and they constantly check to make sure the transaction has been make smoothly
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
