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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Very good overall. Easy to use and very clear in sourcing products. Able to communicate with traders efficiently.
Great work, and Great network. Easy navigation and smooth browsing when searching for anything. The functionality was superb.
We were comparing their sample with 4 other possible vendors. Their sample arrived first and is high quality.
It was my first experience! I maked order for artificial plant.
Very good communication! I am very satisfied!
Alibaba is a godsend so much selection and very efficient sales service with security. Thank You very much!
Supportive and value for money, am willing to do more business with Alibaba. Very convenient and very good
Product looked very well put together at first glance if it performs as well as it looks I will be ordering more
My first order through the website. It was a great experience. The product qualities are within the expectation of the price paid.
The items were as described, were well shipped and handled and there was no red tape with customs or tariffs as anticipated
The seller is easy to communicate and provides a good quality product. Looking forward for a good business relationship in the future.
Superb service, fast shipping and delivery. Superb item.The watch I purchased is highly finished, looks and works great and competitively priced too.
It save our day very good products.
Very nice, good price fast and good quality the best i have found in months.
Great! Always seem to work better when you have establish a one on one sales person who can work with you directly.
Support and follow-up to all orders are very good this feature transmits confidence to all customers to continue performing business any time
Some good some bad, but not the fault of Alibaba.
Will continue to use and give more reviews after some more time.
I am very happy with Alibaba. Great Service. Good products to chose from. Great customer protection. I will use their service again
Before i only do offline business, after ordering from Alibaba, i love in it, so safe and good for buying from alibaba
Love this site! My vendor helped me get everything i needed in a timely manner! Great site! I highly recommend this website!
It was very prompt and friendly approach. The sales girl was always active and jolly to help me and solve my enquiries.
At the moment everything is fine, good service with your customers and reliable purchase insurance, at the moment I have no complaints.
The sales officer is friendly, providing good information on the product and prompt response.
Product was timely updated for the delivery schedule.
First time using it and it is easy and safe to do transaction. Now waiting for my parcel and will update soon!
Greatly managing my orders and follow the instructions on timely schedule. Very satisfied and hoping to continue to get the same treatment
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
