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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
This was very easy and very professional service and will be using again in the future. And would recommend
The whole experience has been very easy and very professional.
The product was very high quality, great price and arrived on time.
I have been very impressed by those businesses that have replied to my questions. They have been extremely helpful.
Very good people too work with it's a great cleaning agent An I recommend any one too work with the people here
The customer service excellent with the material is good. I love it. I will order more, and will work with this supplier.
Tip for consumers:
Excellent customer service
Products used:
Pajamas
Purchase with confidence. The suppliers are eager to do business. Confirm you are happy with the samples provided and proceed with ease!
This order took place very quickly, the quality was there, Everything was OK!
The seller was very responsive and gave good advice.
I really trust Alibaba and its services, it protects the rights of the seller and the buyer, will done.
1st deliver was a little late but it was on December last year. But know, it was fast! From asia to colombia.
Best and most easiest company to work with. Very very friendly and nice. Thank you again to the team
Good communication. Fast and very efficient. Cept me up to date on my order. Fast shipment and fast delivery
Very smooth transaction from start to finish. Easy to find product and order.
Very pleased and will use again
It was great doing business with you. And I will still do business with you in future.
Best regards
Very satisfied and very helpful. For the future in order to facilitate the search for items that I need
Thank you for very nice blue balloons. I loved the metallic color and the quality. Fast shipment.
Thank You!
I had 3 orders in the last 3 months and I will reorder their products. Professional staff and customer-oriented.
Eddie Liu has always been easy to work with and always quick to get us a response on our orders. She is a joy to work with.
Very large selection of factories, very clear. Alibaba platform gives me security in the selection of my factory partner.
I am delighted with the service and quality of the products. I will be buying from the makers available
Very satisfied with the Alibaba Platform, Assured Trade Program and with Vender Communication and Product and Shipping & Delivery. Good Communication, too.
Tip for consumers:
With Customs delays and Covid shipping delays, supply line delays-- be sure to confirm in advance your delivery dates.
Products used:
Child's 12v Electric Ride-On Car.
Overall I receive a service and was beyond my expectations, received my all support I needed and sample was delivered on time
The supplier have a good communications, fast response the quality for the product are good, sure will order again.
No delay. Site is good. No problem. No down. Website is up whenever we want. We can find a lot of choices. So far so good. Security is okay.
I am very pleased with Alibaba services. Very easy to use and navigate. I would certainly recommend to friends.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
