Alibaba has a rating of 3.6 stars from 13,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
We really like this supplier. They delivered high quality product, on time and took great care during the entire process.
We'll certainly work with them again and would recommend their services to anyone interested in EKG Patches.
Shenzhen Jiachebao Technology produces high quality products. We are very pleased with the sample delivery and will hopefully make the bulk order as soon as possible after some arrangements. Thank you at this point. On continued good business.
The first two machines were purchased 3 years ago and they are still working great. This is our second order, we bought 10 sets, all arrived in good condition. Would recommend DANREL company due to the good quality and excellent service.
Perfect response - I have to wrote 2 times, because my 1st request was very general, but on second, exact definition the communication was very smooth, even during weekend! And late work hours)
Service parts was in nearly new state - only cosmetic flaws easy to remove, seems like every part passed high QA
Fantastic price - different offers around globe was 4-5times more expensive
Fast delivery - only 9 days until it reach me after contract(incl. Tax office etc.)
Its was my first order on alibaba. Now i want to say thanks this dealer. Who guide me step by step. Ship very fast.in just 5 days.and give awesome quality. No ome demage. All are ok.and and 100% good condition. Thanks company. Thanks alibaba. Keep it up
Alibaba is a good format to find manufacturers in and around Aisa. There are two problems though, their search engine for products needs more refining as I hadd too many unrelated products popping up in search. And their message facility gets confused when I get several messages but hangs or stays on one manufacturer and will not let me see the rest.
Without alibaba, for sure, life could not be possible especially in this Covid19 lockdown period,
It's truly hard to find words to explain how alibaba always makes difference in my tech life.
Whenever I think about a digital or hi-tech solution, alibaba comes directly on table and at first place.
It's through alibaba, I have started digitizing African continent by making connection to suppliers from China,
Passing orders, securely paying online and make daily follow-up of my shipments.
Life has changed
Want to change your life?
Think alibaba & control the world on the cloud where covid19 can't arrive.
Order globally, deliver locally
Tip for consumers:
Choose wisely, Order now, Change your fife
Products used:
Mifare 1k RFID Cards
This was a flawless experience. From start to finish, any worries or concerns with the process were simply my own over thinking. This trade couldn't have been more easy. I am 100% satisfied and very pleased to say I will use Alibaba again.
A+ experience, beyond question.
Very satisfied, received my product within 8 days. Products arrived rapidly, no damage to the box on the exterior and alot less inside. Had a professional approach from start to finish. Thank you Mrs Andrea :)
It was the worst buying experience in my life! After 7 months negotiations and 2 disputes opened I stay with very low quality, broken machines. Don't believe for what their statements regarding Buyer protecting! It's all one big BOOLSHEET! Once you paid your money if something going wrong you will never get it back! Don't waste your time and money! Stay away from making deal via this site. Those people have no idea what os fair trade and what is customer service in civilized world!
It's my fourth time I buy products from Alibaba in China for my business and I'm quite satisfied with the service, quick answer when you have a question, crazy prices, and attended quality I need to work with.
I just wish the packages had less plastic and more recycled paper to wrap the products in!
Products used:
popsockets in white and black
As a first time user of the platform, I was highly skeptical and doubtful. I was very pleased with the promptitude of communication from the different suppliers I contacted and their reaction time with my queries. Added to that, alibaba's order protection reassured me that there won't be delay in shipping my product as they impose a time frame within which the supplier has to ship the product otherwise they can suffer penalties.
Finally, the expense appearing in my credit card was clearly labelled alibaba so that I could trust using my bank card with their paying service.
Overall, for a first experience, I was thoroughly reassured of the legitimacy and happy with the suppliers availability even after I had received my package. Will be using again for sure! As a matter of fact, I am already:-):-):-)!
For over 1 and a half years. AromaEasy Team has never failed me. Mini pure oil diffuser with color changing. So fantastic. They're very professional in custom design and helped answer all my questions in a timely matter. Communication throughout was great the transaction.
Quite difficult to find wat your looking for, but peoples are very friendly et ready to help you. I just have been a little bit anxious about the paiement, Ali baba didn't noticed very rapidly and i still received invitations to pay two days after paying, using tt system
Alibaba has made it extremely easy to order from factories or companies in China. I believe they try to make it as safe as possible, but you also have to be wary and use common sense. Reputable vendors have a longer history, gold supplier badges and Alibaba also offers Free Trade Assurance for those making the purchase. I am very impressed that Alibaba has been able to pull this off and help unite businesses on this Global B2B platform, as well as uniting our two countries (USA & China) together. You guys are doing an excellent job!
Alibaba offers a great variety of products in every category and it offers tools for making shopping online an easy and secure experience. Chinese products are increasing day to day their quality if you are ready for pay for them although their prices remain below to same western items while quality si same or even higher
Yiwu Shuisheng Jewelry Co., Ltd... very professional! Although receiving the merchandise took a little longer than expected, we are very satisfy with the supplier. Our past and present experiences have been always great.
The overall experience was good but when i asked a question it takes several days to get a response, the live chat never works and the answers i receive are not clear. I received my order in a reasonable time and in good condition if we could just fix the communication issue it would be great.
I have shopped at a lot of other online stores but Alibaba seems to just be the best.
The suppliers are very helpful and its always nice that you can chat to them and ask them questions about the product. There some amazing products/Gadgets on Alibaba for very decent prices compared to he other online stores.
In the end I managed to place an order and everything went fine. But i spent many many hours investigating products, vendors, etc.
The reason for that is the difficulty of the Alibaba-website. Too much irrelevant stuff on one page. You really have to read everything through carefully and memorize paths. Different payment methods, Trade Assurance.
Please make very simple user experience. Shouldn't a Trade Assurance, overall security be a default for every transaction. If you think in another way, pay less and get uncertainty and you might lose your money.
Thanks
We are waiting since months for a $3'900 delivery from a supplier (Shenzhen Hengyuxin Mechanical Technology Co.). I've contacted Alibaba, but nothing happens. Very disappointing, as we can not deliver our product to our customer, because of this missing part.
Being new to trading internationally, Alibaba' s experienced service team, affiliated suppliers and shipping services, guided us professionally and promptly. We received our product on time and in excellent condition. Looking forward to future dealings.
Gilbert Maurice
President, DigSwagR Music
It was my first order at Alibaba.com.(bafang max kit with some additional parts) I am very satisfied with all process. Price is reasonable, seller is very responsive and helpful, shipping time is unbelievably short(less than a week). Highly recommended seller. One small minus (not critical): the package can use more soft white foam to protect the motor.
It is easy to be lost among all the offers but if you spend enough time you will be presently surprised with your experience. I spent about 4 weeks going back and forth with multiple suppliers about cake and chocolate boxes for my needs. Prices had a big range for the same products. Delivery with DDP terms was different too and made a big impact on final cost. However, I managed to find 2 great suppliers who completely satisfied me with purchasing experience and product quality!
I would definatly recommend to buy from here if you have a chance to buy bigger stock, wait 3-4 month and spend time searching for best deal! Do not rely on some of the sales manager words that their deal is the best - it is not true - shop around and find your best choice!
Tip for consumers:
Do not rush - take your time to search
Products used:
Chocolate and Cake carton boxes
Satisfied. My first time order was with a trade assurance and verified company.
Everything came in nicely packed they told me 7days came in 10 days but im just glad I didn't get robbed for my money and product is how its described.
Thank you
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.