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Alibaba has a rating of 3.8 stars from 13,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Feel happy after successful process my 1st two order timely and got quality product through alibaba.com
Thank you
Alibaba
Great service, very uncomplicated purchase process and fast shipping, highly recommended. Will be shopping at David again.
It was a good experience to buy directly from the supplier who answered me promptly and supplied my doubts.
Great Service with professional care. It was a risk free business thanks to the Alibaba trade assurance order.
Amazing prices and awesome shopping experience, you can find many products that on amazon would cost too much to buy
We are pleased with the product and response time for this supplier. Looking forward to our scaled business!
Partly refund was handled promptly. A wide variety of suppliers data base to work with. Clear and precise product listing.
Fast results. Great quality. I'm impressed. I plan on doing continuing to do business with this company in the future.
Excellent service. Very secured way to buy products from sellers. Highly recommended Trade Assurance Orders
Working with James was easy, he understood what we wanted and delivered. Product is as expected, did not have any issues. Will buy again
Alibaba as always everything perfect available to resolve any problems that may arise on trading
OK +++
Very good communication through the production process. Minor issue with shipping date, but still delivered before required, so no complaints!
Easy to find and negotiate with all business traders in this platform. Really welcoming especially first timer like me.
Very good making international business easy and safe for all stake holders looking forward to doing more
Totally satisfied, using this service for the facilities and professional management that helps customers
Quick and professional supplier, The shipment was fast. I would buy from him again. Thank you very much for your service.
Very smooth transaction with our partner by this system. However, its too many contacts from other supplier.
I loved working with this supplier because they always were in contact and helped me make my vision a reality.
Alibaba IOS app is a mess. Cannot find messages, messy interface, no system. Make order process very complicated and difficult to follow up.
Friendly, knowledgeable, informative, and delivered arrived before expected time. I will contact her for future projects.
Very easy to use platform. Found many suppliers and settled on a great supplier with quality product. Thank you!
Generally good platform, the prices is very high, impossible delete a chat or offer that do not import
We often shop here, have never been disappointed, so maintain and even improve this good performance.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
