Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
The headphones are nice and good, the shipping is so expensive regarding the goods /// 12$ for shipping is a little ever average.
But regardless this point the headphones are nice, good music experience, and the materials are about nice.
Great quality, Fast shipping and very professional I thought i ordered my earrings by pairs but it was by pieces so didn't get as many pairs i thought i was but thats was my error overall love the products.
Quick and easy order of product. Diversify choice of products and manufactures, with detailed ratings and qualification. The finished product was delivered on time with quality matching product description.
The website is easy to use. The information on the different companies is great to help in finding the right provider for your needs. The ordering process was easy and the message system and order system are great tools for tracking and managing the order process. I am very impressed with the Alibaba platform and the ability to connect consumers with providers in a very fulfilling manner
This is my first product ever bought on Alibaba and I think the quality of service is exceptionally. Customers are being informed of the progress of their transactions from placement of order to the receipt of the product.
It's first time that I buy with Alibaba, good supplier and best service. I was ordered not standard parts, and supplier was succeeded oriented. Now I got it and after double checking, I got good qualities.
The the product is great! I received the product on time and in great condition. I knew what I was looking for and I got what I wanted and am grateful. I hope to be doing orders with you soon because now I realize that your products are good. Thank you, Raquel
Ive used Alibaba many times over the years and have never had a problem. All the items have arrived as described and quickly. I have only ever interacted with sellers and I have never had to get Alibaba involved in a dispute apart from asking for a couple of refunds and there has been no problem and the refund has been issued promptly. I like the chat option as its so easy to get hold of the sellers who in my experiance have gone out of their way to help. I highly recommend!
Thanks to Alibaba's excellent system, the deal went smoothly.
It is important to check the quality of products after they are shipped to overseas.
It is appreciated that the application system is substantial.
I am very satisfied with the performance and quality of the products. The technical support team is professional and enthusiastic, and I am very active to contact meany questions are answered in time.
Great experience I received a lot of assistance to ensure I was making the right choice! I used the chat function to communicate quickly with the supplier and the responded very quickly, and with all the details. This was a big purchase but I was able to make the decision the purchase it quickly because the we had great communication.
Easy to find good products and contact with suppliers. We like Trade insurance contracts. We really like that all contracts are under control until the moment the products are delivered to the warehouse.
The yarn 11/1 NM Black core elastic Mohair (Item 3), all the yarns arrived with a strong musty smell and in some cases, the plastic cover that covered the yarn cones is wet. So, we have had to remove all the yarns and let them air out to eliminate the strong musty smell. We also pleace all this yarn at the sun and rewind the yarn, that is, pass it from the cone in which it arrived to other cones. This also helps the yarn to dry out and lose its smell a bit. We hope that once a washing process has been carried out, the musty smell will be permanently lost. The fiber is presented with many knots.
Products used:
Yarn
Though I have a had a few suppliers that have taken a long time to get the product to me and have had to play the pricing game, most of the suppliers I have dealt with have been professional and courteous to my needs. This has been a good source for me to find products.
The product conforms with what I ordered for and I'm happy. The supplier seems to be honest and very professional. I'm happy doing business with the company. The shipment is also prompt. I got what I ordered for.
I am very satisfied with the service of Alibaba. Using several years and each time it's a good experience. I am sure that will be the client of Alibaba. Thanks to Jack Ma creating Alibaba and helping people from all over the world eran money and make life easier with Alibaba.
Overall, my first experience ordering from Alibaba was good. Most of the vendors I contacted replied quickly and most were professional. The supplier I purchased from was very helpful and professional.
The supplier Leondo bridal is the worst. I bought a flower girl dress for my daughter and the result TERRIBLE!
Completely different to the dress that they show. They just copy models of beautiful dresses, but only for the pictures because the reality is totally different. Bad design, bad quality, bad size.
I wasted my money. Never again.
Leondo is the worst? It is a FRAUD.
Alibaba service is very well organized. Intuitive actions. Support at all stages of the purchase of goods. Availability of a guarantee against loss of money. One wish is to promptly remind the buyer of the end of the purchase protection period.
I really like the experience of dealing with the company. They were very prompt, quick and professional.
I really like the quality of the dresses i got. Sizes were very good. I am really happy with my business with the company.
Thanks for your business.
I buy quality parts and redistribute to markets mostly in Japan, mostly for the hobby sector. I'm looking for honest vendors who openly discuss points of quality vs. quantity. I believe in a win for the manufacturer, win for the vendor and win for the consumer policy.
I named the young lady that assisted me because she was very responsive. She has changed jobs and now the service is teribble. I will probably not use the CMC for my Wal-Mart client. That is the biggest issues for new suppliers will the CMC honor and meet the demand. If I cannot get any responses since Abbie has left then I should probably change companies.
The experience with this platform has been very good, it is very professional, the manufacturers that it shows are very committed and are very friendly and professional.
I will definitely repeat with them and we will work on more products.
I sincerely recommend it.
Alibaba is a fantastic website where you can find everything on it. I think he is as good as Amazon. The pre-sale and after-sales service are very good. The delivery is timely. The product quality is also good. The quality is high and the price is low
Very good seller, not the first time I'm using them. Will use in the future. There was very good communication from the seller. Even I was on holiday the seller was interested how the items reached me
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
Dear Adriana,
I am sorry to learn about your unhappy experience and based on your description, I assume your inquiry is about a dispute case on AliExpress, not Alibaba.
Please be advised that currently we have AliExpress online service team to assist you with this problem, which provides 24*7 online chat service to resolve your problem faster. You are suggested to contact the relevant team via the link below: http://www.aliexpress.com/help/newContactUs.htm?
I am sure that they will do their best to assist you and I hope your problem be sorted out soon.
Regards,
Echo
Alibaba International Customer Service