Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I sent a statement letting the vendor know that I was interested in buying one of their products. And asked how much for a specific quanity cost. They reponded. I placed my order. The customer service in easy, unstanding, great comunication. Packaging well taken care of. No problems, love that! Because of the ease of the experience I have completed at least 7 orders with them. From different vendors.
Very good service provided through Alibaba.com. I had order the Huawei B525s-65a Router on 21 May, 2019. The item shipped from Hong Kong
To Delhi via FEDEX. On 25 May, 2019, the item was received by me. Thank you Alibaba.
It is a pleasure to deal with your company and suppliers, staff are friendly and helpful with excellent product knowledge, transactions are quick and easy, items well packaged and delivered on time, with no product damage or discrepancies, I can not speak highly enough of Trade Assurance and Alibaba
Alibaba is an excellent site connecting manufacturers with buyers in a safe environment. There are so many suppliers and products you are sure to find what you need.
Just bought a new radio for a BMW, which arrived early, is amazing quality and I received great assistance from the seller during the whole process. Highly recommended.
I have already made some purchases here for very specific products and with very high quality requirements and absolutely everything went as expected, even in these difficult times.
I decided to go for a professional lathe instead of a mini lathe. Researched and decided finally to go for Jiangsu Bestech Industrial Co., Ltd.
The final product is great in appearence. But the real thing is to make it work. This important stage is needed before beeing sure that the product just not only looks good, but works as expected.
A wonderful shoutout to Chow Moira for his awesome assistant concerning this order. This product is one of the best in the market comparing to other screen. I love Vividstorm UST Projection screen, can't wait to share all my photos, and videos of the screen. I'll definitely, refer you to all my friends as soon as they see my transform Cinematic Living room.
243/5000
The experience in my first purchase was excellent, only that I still do not fully understand the terms of purchase and the guarantee of the order the time is very short and I had not received my product yet
But everything went very well...
It's my first time to place order to a Chinese supplier. We have been communicating for more than 6 months, finally I decided to take sample and it turns out great. So I placed order for 20ft container. Then I got many great quality coffee grinder. They are durable and high quality.
I think I met a great realiable coffee appliance supplier.
They have website: www.coffeeappliance.com. You can check by yourself.
They are really great
My experience with the platform has been great, i understand and know there could always be improvement and i will suggest mine in the correct format at correct time, However this review is for the Alibaba Service and it is getting better all the time and i have no doubt it will just get better.
Service with client and supplier is good in that Alibaba want both to be a success, WIN-WIN for both even when thing go sour they keep the process moving along to obtain a compromise.
Product Site is getting larger
Alibaba is a world-class organization that supports businesses all across the globe, The organization creates opportunities Regardless of the size of the business, the Things I can do on Alibaba and the products I can find on Alibaba, there's no other platform close to Alibaba. Not to mention It is a fair playground where all parties can do business safely.
Hands down
Products used:
The item is supposed to new phone, but the software looks so much older then the sound is not good at all. I have the option to return that's what I would do. I bought this for a reason bigger than a phone. I leave it alone. this sound is faulty, not good at all.
Alibaba is a great tool! I loved it since the very first time I started using it. I got three diferent sample orders and am very satisfied.
A couple of things that could be improved are: One, include a more complete comercial invoice. In order to import, information such as HS code is important to know and should be included within the invoice. Two, providng an invoice for the transaction fee wouldnt hurt you.
Thanks Alibaba. Keep doing things great!
In July this year I was shopping there for the first time, so I was a bit worried that I would be scammed. Also, it is not possible to pay by a credit card but bank transfer to China is required.
I posted there a want ad and a chinese company which was selling the exact product as I wanted responded to me. I purchased the goods from them via Trade assurance. I had to transfer them 1500$ dollars deposit (covered by Trade Assurance) and 6500$ I paid to their bank account before the goods were shipped.
The chinese company sent me pictures of the goods before they were shipped. They dispatched the shipment by FedEx and I received it after 9days.
The goods were in excellent condition, exactly as described and I will buy from there again.
Tip for consumers:
It can be difficult to find a honest supplier, there are lots of scammers. Never send the payment by other way than Trade Assurance and look for companies with lots of experience and feedback.
La entrega fue rapida, la calidad es la esperada, el diseño es muy bonito, y el servicio fue profecional
If you get cold feet after a purchase from alibaba. I did, after the vendor I dealt with told me they couldn't fulfill my order until after the spring festival (very professional). Then the unit I was buying was hot pink (not my color). So I asked the vendor please any color but pink. The answer I got was totally unexpected. "Because the unit is in production now the color is pink". In other words, your getting pink, " like it ". Naturally, I tried to cancel. With the cancel button they offer you. Seller will not approve the cancelation. Says, we'll ship as soon as possible.
For me, I wouldn't have placed the order if I knew they were out of stock. Furthermore, hot pink should be a color to choose, not forced to accept.
There is no protection on this site. If you want to cancel an order they put YOU to work to do it. Some of the sellers on this site are very shady I won't use alibaba again.
My sales representative Mercy Zeng Zhongshan Lucky Art And Crafts Gifts Co., Ltd. has been the most professional sales/service representative I have had the pleasure to do business with all my dealings with Alibaba I have been purchasing products from China for 13 years and Mercy Zeng has been the best partner I have ever dealt with. Mercy speaks perfect English, she followed through on every one of my inquires and communicated all details of my order. I hope her manager/boss read my review and offer her a bonus or a raise. She is FANTASTIC! I plan on doing much more business with this company because of Mercy. The product she designed for me is perfect, beautiful, and of great quality. I own a business and I understand how important it is to develop relationships with new customers and Mercy gets an "A+" report card from me. Thank you Mercy-Matt Frazier
I needed to find a 2mtr wide roll of flyscreen. Could only source 1.8mtr wide fly netting from the local market. Joined alibaba was able to find a proffesional company to fill my order. I liked the security of having trade quality service and the ability to communicate through alibaba with the company. This isn't the first time I've used alibaba and it certainly won't be the last
I recently ordered from Alibaba from this supplier.
Shijiazhuang Taige Import And Export Trading Co., Ltd.
I had some shirts made with my own custom designs. When I received the items, one of the boxes was torn at the side. Overtime I found out and realised from my customer's complaints saying that the shirts had some yellow (rust like) stains on the shirts.
I brought this up with the supplier and they said they would compensate me on my next order by lowering the prices. The new prices they gave me was still higher than other quotes I received for my 2nd order from other suppliers and they weren't lowering it at all.
The only way they were going to compensate me was if I placed an order with them. Why would anyone in their right mind order from someone that has left a bad first impression and infact also ruined your reputation as a company.
Samples are also really expensive so just be prepared to blow quite abit of money before even getting started.
Very good prices, but be aware of al hustlers and scammers, because they are plenty at Alibaba. Always look for the review and transaction histpry before contacting anyone at Alibaba. Review's speaks for themselfs, and here it's extremely important to do some research about the company you're buying from. Overall it's a good website, and Alibaba staff and security are very professional and fast working when it comes to bust the scammers & liars. ALWAYS use the "Trade Assurance" when paying a compnay here, never ever send WU or Moneygram
I am pleased with the suppliers, choice and pricing for my initial international order. Drafting RFQ's, selecting suppliers and determining order quantity was easy and the security of Trade Assurance reduced risk for me.
Jaipuri Bandhej on Alibaba. Placed a couple of orders through them, 1st order seemed ok, but in the last order they forgot to add a shipment of expensive clothing. When I tried calling them umpteen times, they didn't respond for over a month! Then I got hold of another number, reached someone else at the wholesaler, he made the Sam promises and asked me to place more order so he can combine shipments, took months and still not finalized order, or sent my shipment or even have the courtesy to return the money for goods not delivered! Very flaky, and ridiculous service. NEVER BUY FROM THEM, u never know if you will get what u paid for!
Just finished my first purchase through Alibaba. I'm very pleased with the whole process, Good rating system for the sellers. I find the site easy to navigate.
Easy to order and negotiate. Various kinds of products. You can seacrh what you want, but you have to find trusted supliers. Choose gold one, trade assurance, and on site checked and should have good reviews and sales.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.