Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
After doing first transaction with Alibaba I came to know how poor service are other online shops providing. Quick and clear response from supplier and fast delivery impressed me.
On-time delivery, Ivy was so helpful and amazing customer service, friendly and quick response. I will definitely come back to buy more product from them.
Good experience, need more floral patterns with bright colors too in future. Pictures must always be sent individually as sent at the end of transaction.
I keep receiving empty packages, (bubble wrap, no merchandise) about 8 so far. I looked into it they are trying to "boost" sales and write fake reviews!
Tip for consumers:
Probably a bunch of fake reviews, since they are using the empty packages as reciepts of delivered goods.
Products used:
Fake packages, no products, didn't purchase anything. They just keep showing up.
I was worried for being my first deal in Alibaba. They kindly explained the product and arrived at me safely.
I will be happy to order next time.
Thanks partner.
Great product at very competitive prices. I would recommend without reservation. Many thanks to Amy for all her help, time and effort to ensure that it was a smooth straight forward transaction
Nice trading provider. However, since there is so many fake supplier, i think Alibaba should improve the security by sorting the seller based on their background information.
Awesome services provided in Alibaba, great tools for communication and buyer protection is available, there are also a lot of payment methods available
Very convenient
Very easy to find what you are looking for. I have a small company where many companies would not assist in my low volume ordering. Alibaba has always come thru for me.
Finding suppliers with Alibaba has become our primary source for contacts and product sourcing which has facilitated business development faster than any other method we employ.
I received excellent service while dealing with a supplier on Alibaba. My questions were answered promptly and efficiently, the supplier made me feel valued.
I will continue to buy from them, Quality products, supper fast shipping, you can tell they had the product in stock ready to ship. Salesman was also very fast and good at his job.
Product are well inspected by their quality control. Only thing i noticed about the product is that" its not actually a full screen" as they were saying.
Easy to use service - very secure. I am not familiar with international shipping and requirements, most items arrive on time or delayed by customs on rare occasion
The whole process from order till delivery went well. Nice and effective tracking information. The product was delivered with a slight delay but intact
I will use this again
The seller created an order on Alibaba and i paid with my credit card from Mexico.
The goods were delivered to me within 3 business days.
Excellent service
First time buying on here and from this supplier... the results- they're very good, I highly recommend to anyone who are wanting to buy beauty products.
Alibaba has so much information at hand that its difficult to navigate. It took me longer than it should have because of my inexperience. Hopefully, the next couple of orders will be easier.
Good service so far. Quite helpful and easy to use platform... fount a lot of suppliers that fit my needs and i will continue using the site for any new requirements.
The seller is awesome and very professional. Shipment reached on time, product quality is up to my expectation.
I am really looking forward doing many businesses near future with Alibaba.
Everything perfect!. Great Deal with Great Companies and people. From step one to the last, without problems.
Always have someone for an advice. I will buy again using alibaba.com
Excellent service, good quality products, fast shipping. Always feel protected. What I don't like ''100 characters minimum'' in review. OK. Now is more than 100...
I made 6 orders. Five of them were very good products for a nice price. The 6th was a dispute due to Holliday s but Alibaba confirmed that they give back the money. So no problems at all.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.