Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
This company quality stands, my kids love the fabric, amazing customer care, easy to access and communicate and very professional in handling customer's issues.
A couple of hiccups, but I am a very satisfied with my PRODUCTS. I will buy again from Alibaba, and from the same seller. Issues were resolved amicably. One bottle in the photo is 500ml, the smaller bottle is 125ml. They are gorgeous. I LOVE THEM
Tip for consumers:
alibaba is a great site from
Products used:
juice bottles
I made 6 orders. Five of them were very good products for a nice price. The 6th was a dispute due to Holliday s but Alibaba confirmed that they give back the money. So no problems at all.
Awesome services provided in Alibaba, great tools for communication and buyer protection is available, there are also a lot of payment methods available
Very convenient
Excellent service, good quality products, fast shipping. Always feel protected. What I don't like ''100 characters minimum'' in review. OK. Now is more than 100...
Really happy with the level of service provided by a company on Alibaba.com - they went above and beyond and our goods are impeccable. Not a bad word to say all round! Thank you
The smoothest transaction yet. I have made a number of purchases through Alibaba from Fluid control to electronics. Once you get the hand of how things work, it is an easy and profitable process.
*******4603 - My order has been delivered for nearly a month - You call that express? Then the item was defective. What a lot of crap this company is..
Tip for consumers:
dont waste your time and money - i might not even get a refund
Just purchased some wifi antennas over AliBaba.com
Goods arrived fast, product quality is superb, no problem with paperwork.
Will do business with AliBaba in future.
There's so many products under one roof if you're not satisfied with your purchase there's time to return it and Alibaba will assist you in getting another product or a refund, you can't beat that.
Trying to work out how the site works was confusing, but I asked for help from my supplier, who explained everything, and will now be using this site again
An unbelievable product for an even greater price. The feeders are going to save us hours per day. Delivered well before the promised date and full support with customs clearance. A big thumbs up!
Products used:
Rabbit feeders
Easy payment method and good products available. Alibaba is great platform.
This is my first time i did not have any issues.
Let hope for the best in future.
It's really complicated for new users. Make user-friendly. And also lots of suppliers don't have the correct stock what they have advertised. Customers are frustrating.
Very easy to find what you are looking for. I have a small company where many companies would not assist in my low volume ordering. Alibaba has always come thru for me.
The whole process from order till delivery went well. Nice and effective tracking information. The product was delivered with a slight delay but intact
I will use this again
Purchased items from several distributors, all have been very professional and communication has been great. I will continue to use Alibaba for future purchases.
Very happy doing business through Alibaba and will do so again when need arises. Item
Produced was exact. And Linda kept me informed throughout the production process. Totally professional.
Alibaba gives me the chance to build a brand on my own i'm very thankful for that. You can make worldwide business without worry thanks to trade assurance.
Convenient store for any business. The suppliers are also legit, respond effectively and timely delivery. You will also find an instant responsive help centre
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.