Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Great website to source your product, very secure and friendly! It is a good thing that we are protected no matter what. I would recommend it Everytime!
There is nothing you cannot find or source via Alibaba have made many purchases with each type being supported with both technical and support services.
Its great site. I love it. It gives an opportunity to interact with various type of people from all over the world learning and sharing business ideas
Response rate good from some sellers, lots of variety. Prices though are just reference so actual ones do differ and are usually much higher especially for doors
Best website to make online orders and find providers for buying in large quantities.
The web interface is very friendly and you can do secured transactions.
Had a good experience on Alibaba.com placing orders. Communication with supplier was easy. Trade assurance provided extra protection placing our first order. I would recommend Alibaba to anyone.
As a first experience with Alibaba, it was quite easy to understand the all process, from proposals request to final agreement, order and delivery here in Switzerland
It was very easy to deal with this supplier, good and fast communication. The quality of the product is very good. I had a small problem, but it was my fault. It says on the description that the keychain is 4x1,5cm, but after speaking with several suppliers I did not realize and trust the picture, where it appears bigger. As I said, totally my fault, but the image for the product should be different.
Highly recommend.
Easy to navigate through the website, good clear instructions. Regular updates and peace of mind that there was help should any problems arise. Superb website for trading.
The seller created an order on Alibaba and i paid with my credit card from Mexico.
The goods were delivered to me within 3 business days.
Excellent service
So much tools to work at our best. Trade assurance is a safe spot in a jungle of uncertainties. Will definitely use this bridge across countries again.
I have known very reliable and capable manufacturers who have been great business partners. Alibaba is excellent at tracking the reliability of a provider even before you also contact them
I already purchased many times products through Alibaba and they made it easy to find the right supplier and everything went smoothly.
We definitely keep working with them.
Honest, helpful service from various suppliers are available at alibaba.com Special requests were received and billed out through wifi app communications. Thank you for your excellent service.
Really happy with the level of service provided by a company on Alibaba.com - they went above and beyond and our goods are impeccable. Not a bad word to say all round! Thank you
I was able to find products pretty quickly and found a reliable vendor. The trade assurance visibility was very helpful in determining which vendors are trustworthy.
The product overall quality needs a huge improvement as its current form is really does not meet customers expectations in terms of practicality and quality.
Great factory to work with. Highly recommend! They were able to supply all of these custom designs and cuts for us in a huge rush! I can not thank them enough!
2 transactions and both were simple easy an on time. There are some funny things in the set-up of the actual site but mostly due to automatic translation.
Alibaba helped me to feel confident in the companies that I buy products and services from. They provided an extra measure of safety in doing business!
Alibaba has changed business for us in so many ways. Always professional, quick, and convenient. Suppliers following through with shipping and service.
Thank you!
I've been working with this supplier for 2 years, they've always done a good job. They are very willing to customize the products for you and add/remove features.
Excellent but they have to verify the ordered goods before send. Because Customer spending money and purchasing at last if its not same material then waste of money.
Nightmare, waste of time and impossible to get refunds.
Placed an order then told on day of expected completion could not do... no support, poor communication.
1. Friendly reception.
2. Good quality.
3. Affordable price.
4. Custom made to your desired product
5. Scrupulous packing
6. Recommend other products besides your order
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.