Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
So not trust worthy! All the sellers are putting fake prices on products and then when you write them to buy a big qty they double the price listed! Such a waste of time, I don't recommend!
Tip for consumers:
Just don’t use it, youll get doilea by the sellers that just think it’s ok to put a fake price and then double it
Products used:
Non because the prices are Fake
So far things arrive in a week. Pretty amazing from China mainland to Florida. We are just purchasing sample materials right now. Obviously containers are gonna take longer:-)
Best website to make online orders and find providers for buying in large quantities.
The web interface is very friendly and you can do secured transactions.
Many supplier, easy to find items and suppliers.
But, still can't sure they are trader or factory.
And, prices on web page is little bit different with real price.
I was able to find products pretty quickly and found a reliable vendor. The trade assurance visibility was very helpful in determining which vendors are trustworthy.
Item was correct and shipped on time. Good product quality. Very nice customer service. Easy to talk and understand all the products they are selling.
Easy payment method and good products available. Alibaba is great platform.
This is my first time i did not have any issues.
Let hope for the best in future.
Great factory to work with. Highly recommend! They were able to supply all of these custom designs and cuts for us in a huge rush! I can not thank them enough!
Good service so far. Quite helpful and easy to use platform... fount a lot of suppliers that fit my needs and i will continue using the site for any new requirements.
"Amazingly wonderful"! Could not help but worry at first, of things going wrong, but' all went smoothly with a quick delivery and undamaged, making me very pleased indeed.
2 transactions and both were simple easy an on time. There are some funny things in the set-up of the actual site but mostly due to automatic translation.
Our experiences are very good... Excellent online platform. Suppliers with Trade Assurance and Gold supplier are great, they fulfill what was promised in the negotiation of products
Excellent but they have to verify the ordered goods before send. Because Customer spending money and purchasing at last if its not same material then waste of money.
1. Friendly reception.
2. Good quality.
3. Affordable price.
4. Custom made to your desired product
5. Scrupulous packing
6. Recommend other products besides your order
Nightmare, waste of time and impossible to get refunds.
Placed an order then told on day of expected completion could not do... no support, poor communication.
I made 6 orders. Five of them were very good products for a nice price. The 6th was a dispute due to Holliday s but Alibaba confirmed that they give back the money. So no problems at all.
Had a few issues communicating between companies from far different time zones and language, but once I figured out the website the process was very smooth.
As per all reviews here. We were ripped of by a supplier to the tune if $4000 and Alibaba.com have done everything possible to protect this supplier. They my be cheaper but its not worth it.
Good experience all around. Shipping was direct without import issues, boxes were slightly damaged but the product was not harmed. It gives me confidence in managing my next shipments.
Purchased items from several distributors, all have been very professional and communication has been great. I will continue to use Alibaba for future purchases.
An unbelievable product for an even greater price. The feeders are going to save us hours per day. Delivered well before the promised date and full support with customs clearance. A big thumbs up!
Products used:
Rabbit feeders
Had a good experience on Alibaba.com placing orders. Communication with supplier was easy. Trade assurance provided extra protection placing our first order. I would recommend Alibaba to anyone.
This Company is great! 5 Stars! Excellent quality sunglasses, At a fair price. Jerry is very professional and takes care of details. Thank You So Much. Richard Diehl
It's really complicated for new users. Make user-friendly. And also lots of suppliers don't have the correct stock what they have advertised. Customers are frustrating.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.