Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I'm new on the web, website is nor friendly, kind of complicated, the rest if fine,, for now,, you can copy from ebay, there is nothing wrong with coping good things
I purchased these batteries at a great price, they work perfectly! They took exactly two weeks to get here which is not bad at all. Thanks for the easy, pleasant transaction!
We ordered hats with a SILVER buckle, but the supplier gave us a GOLD buckle. Products arrived one day before the event, so we had to use them. We requested a decent compensation from the supplier but they would not do anything for us except attempt to close a second order.
Escalated to Alibaba Trade Assurance, and they said they could only give us $10 compensation. We want a refund, as this is NOT what we ordered. The supplier and Alibaba keep saying that they cannot do much because its customized and there is only one problem with it. What is the point of using Trade Assurance if you can't guarantee THE CORRECT ORDER.
I will never us this site ever again, and I will tell all connections to never use this either.
Smooth process. The payment was made, he sent it to me immediately and it arrived quickly. Good product we will see after a while if it works. Everything else highly recommended
My experience with Alibaba has been informative. Also, I found the process of selecting and ordering a product easier and stress free because of Alibaba's business systems that are in place.
Always a help during each step of the process,
Make us confident when dealing with suppliers especially the new ones and offering suppliers or products similar to what am looking at.
I chose a 5 star review supplier to design and produce jerseys and T-shirts for our charity via Alibaba. I'm very happy in all stages from beginning to delivery. Thank you
Every went in a really smoothly way and trade by these means result to be so easy. Interface is complete and gives you another channel to interchange information with the supplier
I was very surprised in the timing of the shipment. I had ordered product a few days before and this sample came first. Looking forward to my future orders with Alibaba
This was the second order I have placed in last two weeks, and every single one went as promised.
Alibaba assurance service was on the top of the game et all times. Very satisfied. Thank you, Bane
I am so excited about becoming a member at Alibaba, I wish I had joined long ago, I plan to make this my go to site when I need quality items. I am working on making other purchases as I type my review
Thank you Alibaba for allowing me to become part of you
I purchased two bobcat 300 hotspots for $380 with shipping three days after they shipped these guys try to get me to pay $1000 more for customs some kind of scam they said they sent me too many they were making up stuff I don't who knows but this company that works for Ali Bob is a scam Ali Baba would use him less you absolutely know somebody
Tip for consumers:
Take photos of everything you’re doing and who you’re talking to I don’t trust anybody and they’re just a bunch of liars here in grifters
Products used:
They never shipped They are trying to extort more money $1000 out of me to ship through customs now after the fact of paying for everything it’s a scam
Have used Alibaba to buy custom manufactured products for our business in Canada, great user experience, will continue to use, they helped us save enormous amounts of money. Thanks Alibaba!
Great shopping experience. Everything above expectation. Well done to everybody involved. It take a lot of individuals working together to make a single sale. Your efforts are appreciated. Thank you.
I found exactly what i was looking for on Alibaba at very competitive prices, but be aware the shipping costs when buying from Europe can be expensive, do your research.
I appreciate Alibaba making their platform a safe place to do business. I'd like to see eBay as a purchase option in future for an added level of buyer security.
I have used this company, any disputes have been resolved, all money is safe until goods arrive and inspected, i usually use Pay-Pal, but find Alibaba.com " as good as"
I dont have actually big experience but for the first time order it was really great, very good suppliers, very helpful, fast replay on questions, Great community, Thank you appreciate.
Great seller no problems. Easy to do, thanks to seller and Alibaba, this scarf has been the most popular item I'm selling. It's just lovely thank you Denise Tsalacopoulos "Australia"
Everything came perfect and fast! Will order again soon! I was worried my order may have problems getting to NY because of the virus, but it came without a problem
Going through Alibaba takes away all the worry and makes ordering a breeze - lets me get on with other things while my order is being made and on it's way.
This site offers a large range of products to buy in wholesale, overall amazing. I've purchased multiples different products many times, from simple appliances to bigger hardware such as PC's.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.