Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I can highly recommend this company and their product. It fulfilled my need and where Sweden did not have any equal product for sliding door that was custom built.
Make business easy and secure in all aspect. They help to ensure the protection of both buyer and seller which is what all seek for. Great work, will recommend.
The supplier we were dealing with was very professional. Highly recommended.
Only the logistic charge of Alibaba is a bit higher than the agent you may find somewhere else.
I will recommend Alibaba trading site to everyone. Theres no fears transacting business with them.
The supplier whom I bought the items from was patient, trustworthy and also professional.
I'm very happy with Alibaba. It's safe and good for business. Everything is easy and clear. I finished shopping without trouble. I can recommend to everyone this great page.
My first experience as a buyer on Alibaba was excellent. The site is user friendly and accessible. The platform is highly recommended for buyers who are protected from scam..
Received two horrible poorly made swim suits -- one finally arrived after the dispute period ended. Photos of defective goods very difficult to load. Awful experience- one of my worst
Alibaba staff are very efficient. Keep purchasing and keep your partnership with them it is worth... I wish the whole have a service just like the was they do.
I feel safe by sourcing with Alibaba, with a lot of options, so easy to use the platform, and customer support staff are very helpful, thank you so much
Good service with countless suppliers to choose from. There is a little bit of a learning curve; However, after only one experience it should be quite easy to navigate.
I never used Alibaba.com before, but I am very happy to have found a professional supplier. I will purchase and look for suppliers more often here from now on.
Alibaba has made the buying experience a breeze. I found within minutes an excelent supplier with a very specific product I was struggling to find locally. Two thumbs up!
I have few complaints with alibaba. Only with some of the suppliers who either don't respond to queries or list prices way beyond what is listed on the site.
I'm very satisfied from this company especially with Mrs Katrina, she is very kind and helpful.
Even if they don't have the product she will try to find it
I was very happy with the service during my last transaction. The process seemed to be very easy and smooth. Thank you again for all of your help.
Greg
It's helpful for my business. Some time have problem which supplier, paid but not ship then I have submit dispute to Alibaba and can get money back from supplier.
I have found that doing business with this company is very easy. Find the product, place the order and pay your money and it will be dispatched on time.
Thank you very much! I'm satisfied with your services so far! Keep it up and ensure standards are kept very very high even as time goes on.
Best regards
Alibaba has amazed me with excellent service. A great platform to work with suppliers from china. One very synchronized platform, where the buyers and sellers are both well coordinated.
I'll admit it took me 30-45 minutes to figure out how it all worked. But, after that... smooth sailing. My package only took about 1 week to get here.
Everything thing is perfect and super quality, I didn't expect this much, you people are awesome, did the wonderful job and made me happy. Thank you so much buddy
Very easy to do business with. Navigating the menus is simple. Searching for suitable products on the website could not be simpler. Easy to find trusted and reliable suppliers.
Tip for consumers:
easy to communicate
Products used:
tights
Quick, prompt, professional, the company staff goes beyond what is expected.
All the questions asked in a timely manner without any hesitation or slack.
Impressed.
Thank you, thank you.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.