Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
This is the best way to access China Markets, No import-export experience needed, Just tipe what you are looking for and they will redirect to you, supliers around the world, everybody seems to enjoy selling on Alibaba. I am very please for what I have acomplished, Just wish to have more clients to sell products...
Tip for consumers:
Have the original part Number and a Picture, to assure quality, allways ask for the best quality available, Try to quote with several vendors first, one you have one to comply, stay there...build the bussines..
Products used:
Many products adquired trought ALIBABA , mainly tractor and excavator parts
It is a lot of sellers to shoos from, some is wery friendly and gives a lot of help when you are new her. I think it is a bit dificult to move around and it should have been abel to shoos other languages.
Seller Nanchang Kay Xin Yue Technologies Co., Ltd. said not in stock and forced me to ask for a refund but will not refund because I said not in stock on refund reason. Seller then refused to refund and spammed me with messages to try to force me to change the reason or she will not refund. Then cancelled the refund process but has not sent the item. I have tried to get this resolved by Alibaba chat but was told to open a dispute. Cannot find a dispute just the refund bit. Seller needs to be heavily penalised for these actions.
Tip for consumers:
Don't buy on Alibaba... Full os scammers and site very minimal on problem resolution.
Products used:
Nanchang Kay Xin Yue Technologies Co., Ltd. - poffertjes machine
First order went very well and I'm already looking to order again I eventually hope to make larger orders and set myself up as a seller as I stated all went well and I'm satisfied with how successful the process was overall
I'm new seller and i search and buy some products on Alibaba.
Every order was perfect.
Only taxes and import duties on my country are a bit high but it's not the fault of alibaba.
I ordered from a supplier and part of the product is defective. I refunded the amount since I have paid under Alibaba trade assurance. It really works. The refund just took 2 days to settle.
Alibaba has a little bit of everything, and I was easily able to find what I wanted for my business. The Trade Assurance feature provides a lot of peace of mind when making an order.
I have always had good experiences with International dealings with this site, NO worries. I use them often and always will in the future. One of my 1st go to's when I need something :)
Alibaba has all the tools to make a buyer and seller feel comfortable in buying and selling. The platform is user friendly and makes doing business from one end of the world easier than expected.
Sometimes I get that one vendor that just ruins my entire experience of all the good ones! Overall it is very good and I spend way too much time on Alibaba: / I am obsessed though!
We use Alibaba a lot and have never been disappointed by the experience.
Such a good system! From a buyers perspective it has everything you need to help you find and deal with reputable suppliers.
I ordered an item six weeks ago, they told me It is arriving in 3-4 weeks it still has not arrived I have tried to email the more than four times! What is going on?
Gentlemen Alibaba
To whom it May concern
I hereby state that our supplier Yangzhou Maoyuan Environmental Protection Technology Co., Ltd. Met all our expectations in the delivery of the order **************988.
It is a provider that we recommend since it complied with the schedule of delivery dates.
Given the above we can guarantee that future purchases of equipment will continue to use Yangzhou Maoyuan Environmental Protection Technology Co., Ltd. As a supplier
No more on the subject
Sincerely
Luis Fernando Rojas
ATF S.A.
I had a wonderful experience through Alibaba.com. The number of qualified vendors and the product selections were great. The site easy to navigate to find exactly what I was looking for.
I don't believe those who say Ali Baba is bad and don't give the money back
These are lies, misrepresentations, integrity and honesty of Ali Baba
I think I tried it myself
Alibaba is the original guarantee that will return your money if you deserve the refund
Alibaba helps you in all cases and is a guarantee for you and your peace of mind
I am a trader in the United Arab Emirates and I just love to do business with Alibaba
Refunds my money and within my purchases, were it not for Alibaba. I don't buy from suppliers
In fact, I do many experiments with Alibaba. And get a good guarantee
Alibaba is always at the right fair
I would like to thank Ali Baba and say that I really love Ali Baba
REALLY i am so happy to deal with them, especially Cecile, very professional, they customize my order like i want exactly and more then i want, delivery at time, product are same the picture exactly, really thanks so much, hope for a long time business relationship...
It is good to have some eshop, where I can buy spare parts for my devices, then I can use it for a little money and not to buy new one
Products used:
I bought display for my caribe PL-40L pda andrid barcode scanner and it is fuly functional
Dear all
Plz... be ware of that theifs... just a big cheating factory...
I had requested 1 trial container plywood 2time hot press.
They sent me cheapest bad quality finger jointed.
When i fighted with them.
They sent me 2 bundles. Suppose to be 2 times hot press.
They sent me 2 bundles 1 time hot press extremely pooor quality... i will attach the photos for that.
Pleas. Be ware of that busters
First time Alibaba user. I found a high quality supplier who communicated efficiently and quickly. I received the product quickly as well. With Alibaba we're suddenly all importers. Very pleased.
There is no better platform than ALIBABA.COM for the commodity business. It is very easy to perform any operations both with money and with goods. Service is great
Nice system but should not have fee for credit card. I think the best way is to minimize fee as much as you can to make customer feel more comfortable
I am glad to know the platform of Alibaba. There are many good products and good suppliers. Sometimes its hard o order less quantities, but that's part of the business.
Very pleased with how easy it is to work on Alibaba's platform connecting with suppliers. Have been using the platform for over 4 years and have not had any issues.
Ordering process is not user friendly... should be much easier to choose a product and order... also products listed prices are usually wrong and supplier tries to charge much more
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
Hi Mordechai, based on your description, I assume you are referring to an AliExpress order. For orders placed on AliExpress, you are suggested to contact the relevant team via the link below: http://www.aliexpress.com/help/newContactUs.htm. If it is an order on Alibaba.com, please send the order number via private message for a check. Thanks for the cooperation!