Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
The communication was fine. The product arrived in time. Nothing to blame :) everything was normal.
But a review of 100 characters is annoying. I don;'t have anything else to say.
It's my first time buying on Alibaba, choose a product and press chat to ask for help. Rita very kindly helped me choose the product between quality, cost and variety.
Fantastic platform to communicate with the producers.
Never needed assistance. Intuitive and easy to use.
The guarantees provided through trade assurance are very valid and give that security in more
Very reliable and honest supplier, also products price very good, they sell original Xiaomi products, I confirmed it. Happy to deal with this company, I will buy more from them
This is just the beginning of our journey and to start with, it has been an overall satisfying experience in our first order. Way to go with Alibaba. Thank you.
Excellent place to buy from overseas with protection on products. I have ordered a few times and have always had a great experience. I will definitely be ordering again soon.
Very good experience will deal again and again simply A+, dealing with the seller was very easy shipping items and received early it only took 5 days which is amazing
I am glad to know the platform of Alibaba. There are many good products and good suppliers. Sometimes its hard o order less quantities, but that's part of the business.
First time Alibaba user. I found a high quality supplier who communicated efficiently and quickly. I received the product quickly as well. With Alibaba we're suddenly all importers. Very pleased.
Alibaba has obviously been in business a long time, as they have everything handled like clock work. Love the Trade Assurance and the amount of organized information that they have.
Very pleased with the services i have received from this company for the past year. Response time is fast and quality of hair is great. Keep up the good work.
Good selection of suppliers given after I searched for my requirement. Payment option via the site was quick and easy. Have used the site several times and will do again.
Getting better, and better. I use this since 2007 I think. But more often nowadays. Sometimes not easy to find things because of English translation maybe not properly. Thank you
I love Alibaba. It's so easy to get exactly what you're looking for at the best prices. The manufactures are great at walking you through every step of the way.
Sellers are always very respectful, they try to reach the best possible agreement. I am delighted with the website and the security when I make my payments. I'm from Spain
Amazing experience. I've been using several suppliers, but I found the best one here!
Fast shipping, amazing customer service and great prices. Ordered again and will continue in the future.
Very convenient site, simple and clear and at the same time safe for the buyer, especially foreign ones like us. It is a pity that there is no brand goods.
Excellent product, excellent communication and keeping us up to date on the shipping. Product we will order again, unbelievable quality. Mention has to be given tRita for all her support
Nice system but should not have fee for credit card. I think the best way is to minimize fee as much as you can to make customer feel more comfortable
I think it is a very convenient shopping site. It will be even better if you can find the product you want more easily. I look forward to future developments.
Very satisfied, is my first buy in Alibaba.The company and the seller were always attentive to any questions on my part. The shipment arrived quickly and I had no problem
Very pleased with how easy it is to work on Alibaba's platform connecting with suppliers. Have been using the platform for over 4 years and have not had any issues.
Excellent products & packing not as impressed with the way we were charged for the goods there seemed to be a conflict on what was the agreed costs should be
There is no better platform than ALIBABA.COM for the commodity business. It is very easy to perform any operations both with money and with goods. Service is great
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.