Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Good suppliers for my business https://vidahealth.com.au. So far I have not had any issues with any of the products I ordered, I'll continue to buy through them.
It's been a pleasure working with Alva Huang. She did a great job coordinating this purchase and I look forward to working with her and the company in the future. ~ Susan
The quality of the Flags is perfect. Pleasant that they are double sided. All the mounting material are very good quality as well.
Helpful supplier in all belongings. Thank you for everything.
Products used:
Beachflags with mounting material.
I bought few stuff from this website and i am very much satisfied. It is easy to deal with the supplier and choose what you want. It is credible and reliable. Thanks
Keep it up Helen. Your goods excellent. On my machine it show original. Yoyo I dont have words you gave me the best. Thank you my machine print excellent. Also you price was very good.
The quality of this all-terrain tracked dumper is very good. Feels very good after using it for a while. It is especially suitable for my workplace. I am really happy to buy the right machine.
Alibaba has given my business the opportunity to source product on a global scale. I tell people how remarkable the experience has been while dealing with Alibaba. For example, I was quoted approximately 30,000 USD for #2 Class II A2 Biosafety Cabinets from a USA company. I decided to look for the same Biosafety Cabinets on the Alibaba platform, and found a China manufacturer who had a warehouse and distribution site in California that was able to sell me a similar Biosafety Cabinet with the same specs for 11,000 USD landed including delivery to my facility. These kinds of savings are huge. Business owners need to understand how important Alibaba can be for there businesses. Anything from promotional items, to consumer goods Alibaba has helped me save over 50,000 USD year to date, because I was able to cut out the middle man. THANK YOU ALIBABA FOR MAKING MY BUSINESS BETTER!
The thing that I feel Alibaba should improve on is the price advertised which is usually found to be different after you get interested in the item and now you want to inquire just to be given a much higher price with very big gap beyond the price range showing on the advert. The second issue I have seen is the minimum order quantity, advert can be showing the range of MOQ as starting with 1 item, but when you try to make a purchase the seller tells you that they don't sell 1 item, then just stop advertising that MOQ is 1 when you can't sell one item.
Tip for consumers:
Know that advert price is different from actual price.
Products used:
electronics
I am still new to Alibaba, but I have put time in to learning on how to deal with and what look for when it comes to sellers on this site. So far my experience has been nothing but great!
I am glad that I received what I ordered in very good condition and on time in Romania, only in our country. D. H. L taxes are high, I paid more taxes than I paid for the product, thank you
I've used this site for my small business purchase from manufacturer in China
Sent money thru Western Union, got the product in 7 days which surprised me,
Did'nt expect it that fast, I'm very pleased with the products quality and superb price
And courteous staff at the company Did have little problem with the second order
The Western Union in China did not recognized the name of the receiver and refused to pay
The manufacturer, But we resolved the problem with employe at the Western Union
Here in US and after that i got my product promptly again Thank you, very happy :)
Tip for consumers:
Please try hard and be polite and patient , they are just as anxious to do good business as all of us I've found this site to be extremely valuable
in my small business
I have worked with Yiwu Qianyu Import And Export and their representative Bonnie a few times and they have provided me with excellent and high-quality products and customer service. My shipments have always made it to my store in a short amount of time and the prices were very reasonable. There are many vendors to choose from but I am very satisfied with my supplier-Yiwu Qianyu Import And Export C.
I placed an order in April 2021. The confirmation email DID NOT provide an order number. Fast forward to today - I NEVER RECEIVED MY MERCHANDISE! Their website indicates it was delivered in July to my mailbox. How can you deliver 2 HANGING SWINGS TO A MAILBOX?
Tip for consumers:
BUYER BEWARE!
Products used:
None. The swings were never received!!!!!!!!
Long process because corona pandemic but the seller is very professional, products are good quality. But Alibaba have to update the tracking continuously
Balloons made of quality latex... extremely reliable supplier and good communication... extremely honest supplier with great customer service... will for sure order again...
Excellent experience with my supplier, quick, informative and professional replies to my questions. Dispatched without delay following payment, packaged securely, received surprisingly quick.
This online business still managed to deliver goods early than expected especially during the pandemic. Will be recommending this website to many others.
It's been short time since I started booking orders thru ALIBABA, well I find it very much helpful and have added lot more information to my business, I'm really happy to have started sourcing for products and services, moreover its secure and insured, THANK YOU! I really recommend for you to start this joyful journey to increase your business experience and the know how, ALL THE BEST TO ALL!
Very professional, smart and reliant supplier. The product came out perfect, exceeded my expectation. Super fact shipping, nice design and very good quality...
Excellent service to detail well done, will certainly be shopping further, product detail to attention was spot on, and double checked before dispatching
Very professional, helpful and reliant supplier. The product came out perfect, exceeded my expectation. Super fact shipping, nice design and very good quality
Never recieved my order all they do is keep sending me proof that I did not receive my order so I'm going to send them a picture of an empty mailbox I hope that works I can only give them one star because it will not let me give them zero I will go to the Better Business Bureau and lots more shots before I'm done enjoy that lousy 40 bucks you got off me because you won't get any more
Tip for consumers:
Be careful...scam suppliers
Products used:
None...never arrived
This site could be a goldmine, but it is a HUGE struggle to maneuver it, as it is SO BROKEN in so MANY WAYS... And everything advertised on Alibaba is more or less fake. Fake information, fake prices, Fake promotions, Fake reviews, etc, etc, etc, etc, And now Alibaba them self are faking the information about if supplier is a trading company or manufacturing company... So Alibaba's OWN mind set is FAKE IT OR IT VILL NOT SELL... So sad as this website could be a goldmine if done correctly. Aliexpress is managed MUCH better, even though more and more fake companies are popping up there too now... I spend 500-1000 hours every year on Alibaba, and it is SO FRUSTRATING navigate through all broken functionally...
Tip for consumers:
It is a messy and broken website, but it still has the largest assortment of products, so one has to live with all mess
Products used:
Timing belts
Very pleased with the overall transaction and quality of product. I do plan on doing business in the future and build other websites with the amazing products here
I had an easy experience using Alibaba. Once I had found a product meeting my requirement the process to buy and get delivered was again a happy process
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.