Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Very pleased with the overall transaction and quality of product. I do plan on doing business in the future and build other websites with the amazing products here
I had an easy experience using Alibaba. Once I had found a product meeting my requirement the process to buy and get delivered was again a happy process
We have been very helpful in importing goods here.
YIZE Machinery was very kind and did a lot of work for us.
If you are going to import machines here, you will find good things and services.
Weird but good experience. I wasn't sure if my products would actually arrive or how the process would work. Everything is safe as long as you are working with a good supplier who is willing to help
I admit it was, and still is, overwhelming every time I begin a new product search. This is due to the sheer number of options available for one item. In every category I have, I researched there are 50, sometimes 100's, of suppliers offering the "almost exact" item. In the beginning, I looked at all of these trying to figure out the benefits of each supplier offering compared to each other. This process nearly paralyzed me from moving forward. I changed my tactic after a few weeks of this. Now, I base my searches on the supplier. What do their reviewers say? How long have they been with Alibaba? Do they sell their products in the U.S., if so, at what type of store? This last one really made a difference. If there main U.S. buyer was The Dollar Tree or Dollar General, I basically knew the quality and the product could not be on the upper-end. However, if their products were sold at stores like Marshalls, TJ Maxx, Pier One, etc. I knew I could expect a much higher quality that the first supplier. However you narrow down the field make absolutely certain to do your due diligence, research, ask questions, and do more research. Alibaba is a great platform they go above and beyond to make it easy to narrow down your choices. They also take GREAT care monitoring your contract and your payments which is can really help if there is ever a dispute.
Tip for consumers:
Due diligence is a necessity on this site.
Products used:
Branded home decor
There was a single disappointment when I ordered expensive Granite flower pots from MAGIC STONE GRAITE POTS. Two items had significant defects, overlooked by the supplier Magic Stone. Goods were never replaced.
I brought product from this site but didn't received my package the tracking giving to me was fake that's why I recommend (presspharmacyshop.com) because the got easy service and the are reliable.
Tip for consumers:
I brought product from this site but didn't received my package the tracking giving to me was fake that's why I recommend (presspharmacyshop.com) because the got easy service and the are reliable.
An excellent platform with excellent service. It is very nice that your money and your products are insured through ALIBABA.COM. Good work keep going...
My order was supplied and shipped as expected thank you!
Fits and quality is fantastic. Great tread grip and very flexible boot, most Light weight boot I've owned in the past 77yrs.
Like sister company Aliexpress, Alibaba is like a jungle with mix of Scammers and genuine sellers. Don't be fooled by the advertised extremely low prices. First, the Seller quotes a ridiculously high shipping cost to discourage you from asking them to ship item. Thus you have to find your own freight agent. If you arrange shipping yourself then you run into another group of Psychopath fraudsters- Freight agents!.
Don't be fooled with their enticing words, "Honey", "My love" or low prices "$1 per kilo" "$2 per cbm". As soon as you fall for the trap n give them your item, their story changes. They will either hike the shipping prices by say 1000% and blame it on changing shipping cost OR they tell you they can no longer ship so you have to pay the storage cost and cost of picking your item before they can release your item. Otherwise, they threaten to destroy or sell your item. You cannot raise a dispute because they are offering a "shipping" service and not selling an item per se.
These delays so that your order will already hit "completed" on Alibaba by the time you receive it. This is so that you cannot raise a dispute incase your item arrives damaged or you get the wrong item which is the case most times.
It is not worth the risk, waste of money and headache buying from Alibaba. Not mentioning the poor English of most sellers that could cost you money or risk of receiving the wrong item
Tip for consumers:
It is not worth the risk, waste of money and headache shopping at Alibaba.
Products used:
Sofa set, Coffee table, Microscope, TV stand
Kelly is a awesome awesome person to work with, great product indeed.
Always keep me posted on factory status with photo uploaded so that i am in the loop of the progress.
I ordered custom enamel pins from Kunshan Krell Cultural Development Co., Ltd.
The process of ordering was easy and Alibaba shows ratings of suppliers and products.
Will be ordering again for sure
My experience with alibaba has always been excellent. Its not my first time to use Alibaba. I have used them before when I wanted a generator.
Thank you
Alibaba was very helpful during this purchase. Everything that I expected of them was met. I will for sure be dealing with them again in the near future
This company is very professional and I would definitely work with them again every came out exactly how you tell them you want it. I love my products
I am impressed every time when receiving the good service of a shop on Alibaba. I'm always looking for a manufacturer. Often I receive offers from service providers.
Trusted Suppliers are amazing to work with. I have always been pleased. The protection Alibaba provides is unmatchable. Alibaba ensures that buyers are always taken care of.
Thanks!
I am extremely impressed with this product. I will be ordering many many more for sure and will probably even look at some of their other distillation products.
Found everything I want and have been able to be in touch with various businesses. Using the tools on the site have proven simpler than I had expected.
Alibaba has been a valuable resource in locating new suppliers. I really value the services they provide. I plan to continue to use them for the foreseeable future.
Very professional. You have made global trade via the Internet, convenient and worth the effort during this brief period that I have been using your services. Thank you.
First time buyer on Alibaba. My order came from China to America faster than I thought. Quality product and I will use the company I purchased from again.
Very happy with service and connection to vendors across the globe. I have ordered for many of my wedding needs and will continue to order in the future.
Fist time on here buying a red light and all went well, communication was great, process went well. Happy with everything and will be back in the future.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.