Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I have been using alibaba for the past 5 years now and I have never regret it for all my purchase, my experience is wow! They kept on improving on daily basis. Thumps up, keep the good work going...
I like the process, professionalism and variety. I will try it again. The only comments is about the difficulty level for individuals and small companies. Hope to make it simpler.
Products used:
Stationery (Pencils)
I would give 5 stars but a gave just 4 because most best product in ali baba don't send product to my country Morocco, but generaly i like this site and i will buy another time
The bike arrived on time. Some issues at the USA warehouse but Tommy was quick to handle it so I could get the bikes released. I would buy them again BUT this time with bigger batteries.
There are scams everywhere in the world and not limited to this site. I really like their site. But do your Due diligence before you buy like I have been doing. Check to see if they are real and see if they have had a onsite inspection. They are really trying to make it easy for you to hook up with great suppliers. The translator program may have a few kinks but better then translating you self then sending a message. I have bought hundreds of items threw them and have not had much problems. Though i do get easy to notice scam offers. Only buy threw the escrow service for your protection. Or see if the person you are talking to uses paypal or other escrow service. Do not use WU or other fast money transfers.
Over all i give the site a good rating and they have even changed the site around to my ideas. Making it more easy to use. Remember that everyone there speaks another language so you may be misunderstood. Using pictures as a option on how to explain what it is you are after helps a lot.
I have a 4yr buyer account and get a lot of great offers all the time. Remember if it seems to good to seem true it more then likely is.
This website provides a more advanced purchasing experience than Ebay or Amazon in my opinion. It is my first time on Alibaba and I will be using it in future for goods manufactured in China.
Honest and committed. Very professional service
I have used Sara since 2017 and will not even consider another supplier
Tip for consumers:
For any forwarding needs, it is worhtwhile contacting Sara
Products used:
sample earphones
Watch quality is excellent good job and maintained quality also glad to communicate with mr. Tony he is very helpfull person so tony thank you once again for your kind corporate
Simply very reliable and professional. I will totally keep this relation forever.
Lancy Lin is very supportive and help full. She is one of the best.
Regards,
Omar from Saudi Arabia
I get my items fastly.
Seller was very helpful.
They help me to find cheapest prices.
I will continue shopping using alibaba.
Also i am thinking about selling over alibaba.
Thanks
On alibaba i found so much producted with good quality and not to expensive it's really helpful i will always purchase here mostly if i want a big quantity of producted.
I worked with Laura throughout the process, she went over and beyond to ensure that goods were produced in accordance to our discussions, she answered all my questions promoptly and reliable
You can use Alibaba as a research platform. Contact suppliers and establish communication with different suppliers. But I don't advice you to order big quantities. You might not get the products at all or you'll get products of very poor quality. Getting your money back is impossible. The best way to use Alibaba is to find your suppliers of interest, then travel to China, meet face to face and find a local quality controller. We always deposit 20% to start a production and once the controller has inspected the order, we'll pay the rest. We have never experienced not getting our products, but Chinese trade mentality is different from the west. They hussle and do anything to make one more dollar for their effort. They will show you great samples, and your first couple of orders will be ok. Once you grow and your orders will become bigger, they'll start to sneak in bad quality products. Having a controller and an established face to face contact is best if you like to trade with China. That is our experience.
Tip for consumers:
DO NOT USE ALIBABA!
It is easy to find all different types of motorcycles on Alibaba, but it will take a 3 to 6 mouth before you get it. It is a 12 hour difference to communicate with them.
This purchase was an exam to observe the work of the manufacturer and ALIBABA, I feel satisfied with the experience gained, it will help me a lot for future purchases to the Republic of China. Congratulations to ALIBABA, as a buyer I felt very well and with great security for its follow-up to be able to make a purchase from a new supplier in China. Thank you
Was a hit here in ny with jimmys but & sell goods thank you so much wish there was more colors to choos from but still was definatly was a great turn out good quality light weight cutting edge and had alot to offer they were so much of a hit i had to order more the staff was so friendley and eager to help thank you for that
Do not by gold supllier or any fake service on alibaba becuase nothing on alibaba except time wasting,, once you buy gold suplier package after alibaba do not reasponnse you even black mail you demand extra money,
I bought two led grow lights from Alibaba and they in my budget for the quality of their lights. I haven't found better quality lights for the low and shipping is fast even if it's from China
Hats look good, quality look good, colors assortment very good, fast and friendly service, shipping well pack. I will make this vendor one of my favorite vendors.
I contacted this company ( SAMYAK INTERNATIONAL PVT LTD) NEPAL. I ordered a Tibetan singing bowl, they sent me a singing bowl as a sample in the beginning later they asked advanced payment for my order. I sent $ 2000 for a 5'' 500 units of Tibetan singing bowl they said me they will send it within 20 days. It was on FEB 2017. But they never shipped my order. I waited for another month i tried to contact them on Skype they never talked with me and i sent several emails but they never replied. This year i could not start my singing bowl business on amazon. I will search for another reliable supplier from Nepal.
I am happy with this service and above all comfortable
Easy communication all the time
The suppliers have been professional and delivered quality results and products
Been using their service twice lately and really appreciate it. They are fast and trustworthy. Easy to communicate with and are willing to give assistance and advise when asked.
Great service and very fair pricing on this site, from excellent suppliers and professional support and service. Would highly recommend and will order through them again
Do not be fooled that you are protected by Alibaba.com's Trade Assurance. I was dealing with a new supplier with an order of over $50,000 - I was hesitating in dealing with this supplier for a new order however I was encouraged by the supplier to do use Alibaba.com's Trade Assurance process to alleviate my concerns. This cost more as you pay a process fee which is made out to be like an on-site ave policy on anything going wrong. This is not the case at all! The product we received was not to the quality standards ordered and despite providing extensive evidence to prove this it seemed Alibaba reAlly had no interest in assisting in the dispute. They refused to refund even part of the payment although we had third parties attesting to the poor quality of the product. In retrospect now it is easy to see that Alibaba are biased toward the suppliers as the see are the customers that are paying them. Our company will never order via Alibaba.com again and urge everyone to undertake proper due dilligence and not be fooled that you are protected by Alibaba in anyway!
Fast Shipping. Great quality! Will shop from them again. Also great communication. Needed items before a certain date and I recieved them earlier than expected.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.