- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
This company does not typically respond to reviews
204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Great customer relations with flexibility. Willingness to accomodate changes and readiness to receive customer feedback. Secure and assured transaction. Keep up the good work! :)
Great to do business with Alibaba. Kept informed at all stages from order date to delivery day. Great competitive prices, and very fast delivery service.
Really helpful, patient and professional.
I would recommend this manufacturer absolutely!
I am very happy the way the handled my questions and how they operate.
Service was excellent and the product is of good quality, unfortunately import documents(invoice) was not included in the parcel thereby delaying my parcel at customs.
Excellent customer service from all suppliers and quick shipping. Site is easy to navigate and responses are prompt. Cannot wait to use this site again.
Excellent Supplier! Very professional and great communication. Very friendly, great price and delivery service super! Would highly recommend to all, A++++ Thank you so much!
I feel very confidence trading on Alibaba. I deeply appreciate the timely services offered by Alibaba, Trade Assurance, and many more. Thank you very much.
Thank you for your service. Alibaba gives a great platform with great security and reliability. Payments and process track were great, everything is on time.
My experience was excellent. Communication was easy, as they were quick to respond and easy to understand. Will definitely be coming back in the future.
Good communication, good product, fast ship. Isa Wu was very helpful in making sure they provided want I needed. Very helpful with payment process. Thanks!
Appreciate the service standards and communications from Alibaba.com
The product quality which we purchased through Alibaba are good and specifications were as per the order.
It's beyond my expectation on both product quality and delivery. The phone stand is really good, and they arrived earlier than scheduled. Great job :) Thank you for Alibaba Assurance, AMAZING!
A pleasure to deal with. Very responsive to all our questions. Goods were exactly as described. Delivery was very fast, Looking forward to dealing again
This company produces excellent softshell fabric! It was easy to connect with the salesman and take care of production and shipping issues. Their service was very professionel!
You are kept updated on every step of the way. You are also given good advice on keeping your order safe. I feel very safe sending my money through the trade assurance
Alibaba is a place where you can still get quality and I will use it. I currently have one experience, but my desire is to get the most out of the alibaba.
Yes you have to be careful for customer protection and so on but to prevent any order problems try to order with company two years at least on Alibaba and high rating.
This was my first time using alibaba and i found it quite user friendly. I made a mistake and the seller not only helped my solve it but also customized my order.
The site was pretty easy to use with a wide range of selection to choose from and reasonable price ranges. Whether for individual use or wholesale, this is a site to shop.
The site may be complicated at first sight. But it is so, to satisfy all the needs that you have. You may easily contact suppliers, discuss offers and the purchase is protected.
Nice job guys. Better than Amazon!
Why buy from a cheater like Amazon when we have Alibaba that does everything better.
You can relax knowing Alibaba and sources have everything under control.
I felt delighted with Alibaba, I could search between many, many different option of product I was looking for and Alibaba made reliable to work in.
Thank you very much for it.
I really enjoy working through Alibaba. I feel protected. The one time I tried to work outside of the website I got ripped off. So I know their structure is important. Thanks!
Excellent, secure, and easy to use site, the best online site in the world. Whatever you are looking for is always available. Will continue to do business with you always. Good experience.
The supplier took my artwork and reproduced it on a mouse pad. The color quality was excellent and the finished product is something I am very pleased to distribute to my customers.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
