Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
The Alibaba.com website has good variety and quality for the buyer to pick and choose within budget range. Also with option to follow up and secure refund policy.
Tip for consumers:
Must thoroughly search the web site to find the desired quality and produce in reasonable price.
Products used:
15.6" LED Monitor
I am very satisfied using Alibaba site.
The product I bought is exactly what I ordered and how it was advertised, arriving in time and in good conditions.
Reliable system to enable business, reduce risk and speed up the transactions. Compared with bank transfer It's so much quicker and easier to use the Alibaba payment system,
Alibaba has become more secure with payment methods making it more trust worthy. Make it easier to identify more reliable suppliers and minimise risk. Happy to come back.
Jenny Fu is a professional. She helped with everything. She answered all my questions and comments completely, and in a very timely manner. It great working with her.
Excellent product, price and service. My order was checked and a proof sent for my approval prior to final printing.No problems at all. A pleasure to deal with.
The very good product, identical to the box, arrived in record time. The lovely seller and the best thing is that the sale was perfect. 100% recommended provider.
This company seems to care that they provide quality service and they do! They personally doubled checked to make certain I received my merchandise as scheduled. Excellent service!
No Doubts this is a very professional company - with great customer service from the start to the end - you will be happy with their customer service and products!
Very happy with the service and recommend it very highly. Not only Alibaba but the trade references and quotes I received in a very short time are excellent.
I am thrilled! My first order was better and easier than I thought!
I would definitely use this site again and recommend to people I know which confidence>
My experience with Alibaba has been great. I'm new to all of this so Alibaba process makes it easier to conduct business so far away.
Thank you Alibaba
Online Business is ok and cheaper in terms of transport.
I have found that Alibaba is good more than I was thinking because I was doubting to purchase on Alibaba.
Tip for consumers:
it's ok
Products used:
Headset
Excellent service, speedy delivery and great value for our money. Bibs are a great quality and they did some amazing screen printing for our specific needs. Highly recommended!
The process of acquiring the components was made easy with a trade assurance agreement drafted by the manufacturer utilizing Alibaba. First time using Alibaba and I was impressed
This platform provides sellers and buyers to readily communicate with each other. The sellers are encouraged to deliver what they promise and to preserve integrity in business dealings.
Alibaba is a great place to connect to thousands of Suppliers. All products that we have purchased have been of great quality and at an economical wholesale price.
I have been working with alibaba for many years, everything is fine, every day is better... wish! You have a difficult search for goods.
Google is much easier
Alibaba is good online site, but only problem is shipping cost is very very high. Need to have little cheaper way for shipping which more people can afford.
This whole experience, start to finish, was great. From the initial negotiations, to the super fast shipping. I received my items weeks before I expected. I highly recommend.
Felt safe the entire process because of the trade assurance. Wish there was more flexibility to delay item receipt further when there was an issue in the shipping.
The order process was easy and straight forward. Product was sent out very quickly and the product is exactly as described. I will be using this company again.
My first transaction through Alibaba went very smoothly and the item I purchased was delivered to me in very fast time. Great service from Alibaba and my supplier.
I can communicate easily with the seller using Wechat. The item that I bought was in good condition and good packaging. It even came fast than I thought.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.