Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Thank you for your prompt transaction.
If you have a chance, thank you again.
The product was as ordered, arrived and tested, but it was better than I expected.
Thank you very much.
I liked it a lot since it was the first purchase made, I had no problems and everything worked perfectly. The seller helped me at all times. Everything was very easy and fast
Easy to use alibaba platform. The trust level is very high. Easy to find suppliers. Trade assurance is exactly what we need to build good business from the other side of the world.
The inspection process conducted by Alibaba's 3rd party is a waste of money since it couldn't perform crucial tests on machine's safety when the production of machine is complete. The inspector and supplier did not coopearte well and did not communicate with each other in the inspection procedures. As a result the test could not proceed, and the inspection company didn't take any responsiblity to amend the issue. The inspection company left everything up to us whether we wanted to take the supplier's products or not. We were at risk in taking the product. Therefire we are not impressed in the spection process at all.
I have been purchasing through Alibaba for several years now. I have always had good experiences. I appreciate the safeguards they have in place for buyers and sellers. I will be back again.
I order the product the process was smooth worry free. There was tracking available on every step of the way. Aliexpress is lot better then amazon.
I was highly impressed by the service
I love this app and everyone on it. From furniture to wigs this app has everything you need whether you are a consumer or producer this app is perfect. Very reliable. Very professional.
I have ordered the products and got them in a quick time but custom has add a few days to the reception. I am happy with the quality and quantity of the goods.
Everything was fine with the ordered product. The only complaint is that two from three boxes in where the product was shipped were damaged and around 100 pieces of good product were lost.
Convenient service, a lot of goods, cargo insured. The goods came quickly. Thanks Alibaba.
I order a second time and I liked the seller. How fast the product came in just 1 month.
2+ years. I Love the service and reliability. This place has been great for my business. The unique products and the high quality has increase my sales. I also have become a wholesaler.
The process of purchasing was made so easy. I was updated on the progress of my order, and even in these trying times i received my goods. Well impressed will be purchasing again.
Tip for consumers:
Easy to use
Products used:
I purchas a piston filler
Good quality watch. Delivery was quick and watch was packaged very well. Messages back and forth were quick and short. Had a great experience and I will order more products through this supplier.
High appraise to alibaba tool and we like it. Also we find reliable suppliers via Alibaba, this is a very good source for the buyer, and we will recommend it to other clients.
It is a very professional website, and easy to deal with suppliers, it means that you will receive the goods that you have ordered, on time, and the guarantee of quality is assured.
Excellent platform, you have to use the tools that it has, select the supplier, quality parameters, etc. I have used it in several opportunities and all successful operations, on time and in quality
I like shop from Alibaba. It's so convenient and efficient! I had a good experience on shopping through Alibaba. I also highly recommend you to buy
The stuff from Alibaba. Thanks a lot!
Was very satisfied with communication from start to finish with the seller goods came well packaged with care and the delivery was very quick can't fault anything about this company
I am delighted with my experience purchasing on Alibaba! I am consistently finding manufacturers that have or can make exactly what I need and great prices and deliver on time.
Made a good choice buying from this company, Ivy was very helpful and professional, overall experiences was excellent and all items was very well packaged plus delivery was on time.
This my first time buy a product from Alibaba.com then send to my country it take around 2 week until i received, next time i will buy from Alibaba again
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.