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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I did not have problems with the shippers and the conditions, it´s normal to have some gap time because of the schedule
The supplier was nice and I don´t have a problem
The role and endeavor of Alibaba is excellent.
Alibaba is the friend who saved the Amazon,
Global sellers lives.
Many people in the world are benefiting economically.
The preferred and the only world trade company with which I will never divide as long as it exists and I believe in it, in its development and prosperity! God bless her!
Trust this seller for everything. Product quality is excellent.
Product deliver on time and my customers are very happy for the product and the speed.
Keep going
We had a good transaction with the Supplier. The sample orders were received on time and in good condition. We are already proceeding with the bulk order!
Great universe of products and very friendly sellers. Since I started using alibaba, I found the products I needed and others that helped me with the projects.
I found the platform very favorable to buyers like me from the Philippines. Only consequences is the high shipping cost for air express for small volume ordered for small businessman like me.
Alibaba was accommodating to my refund request. They made sure I was taken care of. Alibaba asked the seller to resolve my purchasing concerns and they did.
Ordered for the first time... they give a great quality product. Called to clarify what I was ordering to ensure the proper result. As I first time Alibaba purchaser, I was impressed!
Alibaba is truly the best sourcing platform on the planet. I am very happy with their service and the suppliers on the platform are really genuine too.
Service was good enough. Communication and responsibility is high. Packing is not really good. But full packaged and wrapped with film full, just package belt is pour.
All purchases have been successful and quality products
The attention offered has been very professional, it has covered all our requirements clearly and quickly
The quality is excellent, many thanks! Excellent service, manager Lily Chen is very polite and competent, the goods were sent quickly and well repacked.
The purchases are fast and simple, all the products arrive in good condition,
Accompanies the entire purchase process until the product reaches the destination.
Easy to use and a great platform for buyers and sellers to meet. I'll be using AliBaba more often, it is easier to use for English speakers and the sellers here are more professional.
My experience with Alibaba.com was one of ease, speed and clarity. Great system for identifying products, communicating with sellers and purchasing and tracking products.
If you know what you want, this site helps get you the price you want to pay. No need to pay what is asked, barter is fine! Exciting purchasing experience and I got product to Canada in 4 days!
They are beautiful I love them I am very happy customer. I would order from them again. I didn't have no issues with the supplier. Was very efficient I would recommend them any day thanks again
Very impressed. I know that I will order from this supplier again. I have saved the contacts for this supplier. You will not regret. Goods were described to the smallest details. Thank you again.
The message center is not intuitive and does not always allow enough screen space to view the transcript. Sometimes it does, and sometimes it only allows you to view a few lines of text..
We needed something custom made and they totally understood what we wanted and were fast and efficient to customize our new product. Totally recommended
When I received my sample order, I was very excited and pleased to have it. It is very soft and silky. It also came with the company logo and ribbon on it. Love it!
Supplier very responsive & overall services are satisfied. Product received is also satisfied. Delivery of service time frame is also very fast and efficient.
Good service. Fast shipping and reliable shipping cost. They understand the requirement of a customer and even providing extra service like prep and labelling.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
