Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Beautiful, and excellent quality. Definitely the best... the customer service is excellent, kim is super friendly and sweet, she always responds immediately
Very professional. Easy to understand and to navigate. Very easy to get in contact with suppliers and everything has a guarantee which always makes you feel better.
Great customer service by Niko and quality is great of the products - communication was very friendly and professional -
Received the samples was very high quality product of different variety
If you want to quickly deliver to your clients quality goods then Alibaba is the place to be. Very efficient and professional. Its a place where you get what you see, and what you choose
Im very satisfied with alibaba. At first, I was very hesitant to purchase in ALibaba but then this experience made me more confident to purchase in Alibaba.
Very nice service provided the supplier and the quality of the product is good in quality. Timing and communication is perfect all the time on our request
I received excellent, personalized service and personal attention. I had many, many questions and concerns, and all my questions were answered promptly. Product quality meets my needs.
The buying experience was professional, helpful and friendly. The payment process was easy and shipping went without any problem. Clearing and delivery to my door was quick and professional.
I have always have very good experiences with Alibaba. Good tool for my business. I have a flower shop and buy my supplies from China through Alibaba.
It was a good experience with the Seller. Everything was provided to me including the shipping costs and product details. The exact item was shipped to me.
Great vendor and purchase came early and package was good. Great communication and great with helping out if you don't understand. Thank you Cynthia she's really the best really appreciate her.
Thanks for the fast delivery, easy understanding of what I was looking for. Amazing palette and quality. I really liked my purchase. And I really appreciated the samples. Thanks
Was very pleased with my transaction. Had never ordered anything bid through Alibaba, and was somewhat hesitant, but am very pleased with the product and the service.
This is the best site for importing goods from china. The site secured my payment until I received and inspected the goods. This is trade assurance orders
I am an Esthetician from California, and ordered a Hydra Facial Machine. It was delivered, but did not work. I was in contact with the Sales Representative, Yumi, She had me send a video so she could see the problem, and agreed that there was a malfunction. After sending the video, I never heard from her again, as a matter of fact, she deleted her email address so I was not able to contact her. This is a fraudulent site. DO NOT USE THIS SITE FOR ANY PRODUCTS. IT IS A SCAM!
I liked and trust on Alibaba.com 100%
And i'm willing to buy more and more from Alibaba.com
As import from China and doing trading in my country as well
Very helpful with everything. And very professional. Thank you. I will definitely order more. They arrive so quick. Thank you for helping me with everything. Thank you for the good service.
I purchase dried goji berries from a supplier on www.alibaba.com and the price was great, shipping was great, and I have lots of dried goji berries for the future. Thank you!
I believe everyone can get as diligent service as I get and I am confident that everyone can be satisfied with the quality of machines.
Thank you Jenny!
I HAD A BAD EXPERIENCE WTH A THIEVE ON ALIBABA FROM CHINA! IS A $#*!ING GARBAGE PEOPLE WHO STOLE ME $1300 AND ALIBABA NEVER DID ANYTHING FOR BACK MY MONEY,
SELLER STILLS SELLING ON ALIBABA AND I THINK HE KEEPS STEALING TO OTHER PEOPLE,
THIS IS THE ORDER NUMBER **************759
THIS IS THE SELLER Tim He, *******@dlhouseware.com
Tip for consumers:
YOU MUST TO SAY TO ALIBABA THAT THEY HAVE THIEVES SELLING AND HAVE TO BE SURE WHAT KIND OF PEOPLE ALLOWS TO SELL IN ALIBABA.
Products used:
THERMOMETERS
I am very satisfied to use the website and submit my order. I was able to read along the process and feel very relieved until my order was delivered as expected.
The product was shipped very fast, game as expected and the service provided is very professional. The supplier also provided the SDK and is very friendly and helpful on any question you have.
The seller was very good to work with. The seller was patient with me and helped me through my first purchase from Alibaba.com I will continue to make purchases, especially with this seller.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.