Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I'm very satisfied. The product is oK. I recommend this supplier. You can thrust in this company. The delivery is quick. The quality of product is ok.
Quick and easy transaction made easy through Alibaba. The layout used made it simple to communicate with the seller and also it made it easy to make the payment through alibaba itself
I received the items in time, good presentation package, and good quality, Beautiful design.
I recommend this supplier, good prices and good fashions items
The product reached me as it was in the contract and given specs. Thanks to the seller but the delivery was quite late but the product quality was great.
Great service and great products. Recommend! Very quick response and the where really quick with delivering the products. Good price for the goods swell.
Full satisfied. All was o. K. The shipment was faster than expected. The communication with the supplier was fast and 100 % o. K. We recommend the supplier
Reliable and high quality manufacturer, excellent sales team headed by excellent Paulina available 24hr very professional and nice. Excellent service and high quality products.
Alibaba is very secure and safe and easy to use and to understand. The suppliers are easy to communicate with and the alibaba website is very easy to navigate.
The product arrived and the product is unique and ticked all the boxes of my expectation. Thoroughly enjoyed the wait and the anticipation and well please with the overall delivery of the items.
Alibaba is much better to order from compared to Aliexpress where you receive lots of fake tracking numbers and unethical fraudelent sellers, Aliexpress needs much more work to be in class with eBay or Amazon or Alibaba
Alibaba service has gone above and beyond to make sure we where protected. I will make sure to use Alibaba from now on when trying to source factorys for our own products that need to be made.
Very helpful staff. Very understanding and efficient.
I look forward to more business soon.
Very helpful staff. Very understanding and efficient.
I look forward to more business soon.
Fast shipping, great product/support. Will be doing business through this site again. Fast shipping, great product/support. Will be doing business through this site again.
Bought a blower $501 dollars and when it arrived from the "supposed factory" it looked like it came from a back street shop and not from a factory. The "supposed factory" then provided pictures to me that made them look to me like as if they were a big factory with impecable production line but when I disputed the issue with Alibaba they then provided pictures trying to convince Alibaba that they were a back of an alley street shop and not a factory contradicting themselves and lying. I provided ample evidence that the blower looked like a used blower that had been repainted with a spray can and over rust and dirt BUT Alibaba took the factory side and left me hanging.
I then disputed the issue with my bank and I got a full refund which Alibaba still trying to dispute even though it is amply obvious that the blower was used and not brand new.
Alibaba will take the side of the factory when it is a little guy fighting or disputing anything and the amount is large. Alibaba is unfair and can not be trusted. They assurances mean nothing. Protect yourself at all times when you are an small buyer because Alibaba doesn't care about the little guy.
A great online platform with a lot of attention for the user experience as well as for the protection of the buyers!
The Communication center is very user friendly.
I am very satisfied with the products and the service. The products arrived at the scheduled time and the communication was very well! Thank you very much!
I am very impressed with Alibaba, the website works well and the security with login is very good.
The Seller I worked with is very impressive and the product is very good quality.
Very good buy beauty machine from this company, and very good service very professional.
Fast delivery, good after sale service
Very easy make order
Easy for payment
Glad I used Alibaba for my product finding.The service was great and I met honest suppliers too. I will recommend Alibaba for other looking for great products and I will use Alibaba again and again.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.