Alibaba

I ordered Ferulic acid from Ali Baba. I paid 200 dollars to have it shipped within 10 to 12 business days. They sent it to Memphis Tennessee instead of Canada. I received no product but an email from Ali Baba saying now that I have had the product for a couple of months, the time to complain is over. The product arrived after 3 months and was labeled Wild Yam Extract. I contacted the company and they said that they always put their ferulic acid in Wild Yam Extract bags! So I paid 250 dollars to have the product assayed by a good lab and it came back NOT FERULIC ACID. CanLab China told me that the lab was wrong and that it was ferulic acid! Also they shorted me one kg. of product. They refused me a refund because they lied about the product. So I am out almost 800 dollars. DO NOT ORDER THROUGH ALI BABA unless you are a gambler and can pay to have the product assayed by a lab in under 30 days (the time you are allowed to complain).

Thanks for your attention. Your product was quality and cheap.and supliers very interest with me. Product was what i need. I will give order next time again to you.

KN95, quality is good. As it is described.
It was easy to communicate with Helen, the sales agent. She took her time to make sure, we understand the process.

The attention was magnificent. The products arrived on time and worked perfectly. Saves a lot of soap the foam version as it's fomula is 1/3 soap and 2/3 water.

Happy with the product. The supplier answered in a timely manner snd had good product understanding. Overall easy to deal with. Will continue using this supplier for future shipments.

The best experience, good service,
All excellent in the purchase, no intermediation required,
Hopefully the claims will behave the same, because if they fail, they do not give guarante

An extremely helpful and friendly administrator (Gwenn). Correct and clean business.
For the time being, the scooter is all right. I hope it will run for a long time.

Th options at Alibaba are just amazing to me. As a buyer I am confident of quality since there are trdae assurance to secure transactions and quality of goods.

I like Alibaba service. Their portals is easy to maneuver and the trade assurance service is excellent and make you feel more secure in the execution of your transactions.

Alibaba is giving me everything right as a new small scale importer i did not know before that alibaba was giving everything.it is my pleaqsure to be with alibaba

Without Alibaba I would not be able to do the business I have been doing. I never see the goods but I am assured that the quality I get is good thanks to their supplier vetting process.

Very good; the product is exatly what I wanted; tim ewas less than I expected!
Only one dislike: I didn't know anything about the customs fees in my country :( but I payed :)

Good quality of product, very friendly & helpful, will repeat order. The sales person very good, very profesional dealing with her, always return prompt feedback

As a client do proper research and it will be rewarded by honest answers, products and cosumer protection.
A great market-platform. For producers and consumers.

Alibaba interface is extremly user friendly. The agents working with alibaba are very wise and want to share as much details as possible with clients.

The suppliers are very professionnal, fast for answer and easy to communicate. Very helpful website to find wath you need with good price and quality.

Alibaba works hard to give their customers a good all round service by giving helpful information on how to contact suppliers through RFQ and an easy to use contact messaging system.

I can feel at ease with the product lineup find and customer service, and I always use it because I can track and contact you closely after purchase.
The best EC site in China

When looking for Great porducts at a Great price this is the site to come to. I'm Very Satisfied with this Site and will continue to use it as long as it's available. Thanks Alibaba for being here!

Please check all your goods or everything is use electr
Icity or battery power supply in good condition before you packing and deliver to customer. Thak you

Placed an order with an Alibaba, china based supplier. When the supplier failed to meet our contracted requirements or the delivery schedule we canceled the order and requested a refund. The supplier was willing to provided the refund less the difference in the foreign exchange rate and related fees (about $280USD on a $8400 order.) It so happened that the Yuan/Dollar exchange rate dropped during the period of waiting on my order. Raised the dispute through Trade Assurance which is suppose to offer 100% buyer protection. After supplying clear evidence of the contractual gaps and obvious delivery delay the Trade Assurance rep. Seemed to totally disregard the evidence and favor the Chinese supplier. Seemingly no options for appeal. Trade Assurance is bogus protection as the Reps do not seem to spend the time to understand or review submitted details even if clearly defined in the contract with the supplier which is already part of the Alibaba transaction. In my opinion they are largely partial to protecting the China suppliers. Your even prevented from leaving negative feedback on the transaction.

There isn't much to say about Alibaba, except that it is the best portal in the world for B2B selling! Thanks Alibaba

I am very pleased with my experience at AliBaba.com. Several companies responded to my RFQ, and I was extremely happy with the company I purchased from. Their English and service were superb.