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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Built some business network with some companies for years.
Great experiences and there are still a lot of goods waiting to connect.
Amazing sales rep, they care, everything was great, will solve any issue right away. I will reorder from them all over again,
Actually simple set up and easy to use, very happy with products. I will use it for all my large purchase needs.
First time user and I had custom coins made. Every thing about the order from service to cost to shipping was perfect!
There were 0 alterations needed! Delivery was in respectable timing and quality was perfect. I am willing to be a valued customer.
Decided to try my first transaction through Alibaba. Everything went smoothly. Shipped from China to US. Thank you for making this work.
Really happy with the overall ordering experience of Alibaba. Located a great seller easily. I will definitely be using the site again.
Great platform and love using it. There is always a room for improvement on reducing commission on Trade Assurance would be nice!
I ordered 2 samples of a product I am interested in. They were received very quickly. The seller was polite and thorough.
My experience was very good, things went the way I expected them to be and products were as agreed, im very grateful
It is the second purchase that I make and all excellent, very good attention and services!. For many more purchases! Thank you!.
Great products, great service and a very professional supplier. Samples works as they should. It is bit difficult to put in salt/pepper.
The products were produced and delivered on time, perfect.it was a great experience, I recommend this company to everyone, you are great.
Thank you, I have several times using Alibaba to find a good stuff for my company, and I really satisfied. Thanks again
My experience was very good - from sourcing to ordering and payment. Alibaba did a fantastic job and provided an easily navigable website
Very comfortable with trade assurance order.
Easy to find and source the products we want. Always get prompt reply from the suppliers.
My experience with Ali baba is good. I was requesting advice for trade insurance. The assistant helped me as much as possible.
Easy to find what we are looking for, easy negotiation process, various types of payment which facilitates business and most importantly security
I like the care the control and monitoring that they give as customer service, it is a very good shopping experience, congratulations
Buying trough alibaba, com, I have find that all is more easy and sure. Is a good place to made profitable bussines.
The trade assurance is a very good service! I hope you will still round off the commission fee to $1.5 or $2.
I have been a regular buyer from alibaba. Com. Since 2017. The payment method is simple and easy. Very systematic and reliable.
It did the job but making messages into orders next to each other not intuitive and also the order system was difficult
Articoli molto belli, corredati di certificato box e panno per lucidare i gioielli. Imballo perfetto, arrivati velocemente. Commerciale veloce e molto professionale. Davvero soddisfatto!
Very beautiful items, accompanied by a certificate, box and cloth to polish the jewels. Perfect packaging, arrived quickly. Fast and very professional trade. Really satisfied!
Tip for consumers:
my smile after i saw the articles !!!
Products used:
ring and earrings
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
