- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
This company does not typically respond to reviews
204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Many good products can be found on Alibaba.com
No need to visit any exhibitions and spend money and time for it.
If you follow Alibaba's customer safety rules and communicate well with sellers, you'll get what you need at a fair price.
Communication was great, special request were granted, product was received on time. I look forward to continuous business and future purchases
Patio furniture cushions were well made & manufactured and shipped quickly. Customer service by Emily was excellent, as was her English!
Products used:
Purchased patio furniture cushions.
When the Brazilian logistics issues raise up, the time of arriving products will be better than 35 days. I hope so!
I have received outstanding service from Alibaba as well as the vendors who supply through them. Communications and delivery are excellent
I found some very good and reliable supplier from Alibaba.
And this greatly helps me to lower down my purchasing cost.
Very easy to work with. They fixed all of our issues until they got it right. We will be ordering again.
My experience was good. Samples were designed fast with my design and delivered on time. I placed the order for production.
Fast service, products exactly as described. Site was easy to navigate and communication was good. Will definitely order from Alibaba again.
Pleased with my first order, keep doing the good work. Thank you and hope to do more business in the future.
Though I haven't had to ask for refund yet (hopefully never have to) but other than that the process works smoothly.
This was my first time placing an order with alibaba, I'm hooked. I find myself coming to Alibaba before looking Amazon.
So far, all the companies I been deal with, give great product and outstanding service. I will recommend this site 100%
Happy we can use this app, just wish we could have more of an outlook look.
Thank you for your service
After been robbed twice with Alibaba suppliers, this was very different and helped me get my product on time with safety
Serious and reliable. Very good marketplace where it is easy to get in contact with suppliers of all kind of products.
I have many orders to Alibaba.com and well satisfied from the quality of all, they know how to do business overseas.
I loved being able to find suppliers to start up my business from home! A great service! Appreciate it so much!
The suppliers I am currently working with are very professional and committed. A pleasure to do business with.
Thank you, Alibaba!
Easy to order. Large selection of product and the satin is so soft. There is no discomfort along my neck line
I will buy more stuff from you soon and let my friends know what you have to offer thanks again buddy
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
