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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
If you follow Alibaba's customer safety rules and communicate well with sellers, you'll get what you need at a fair price.
This people do communicate well and professional attitude is noticeable. They also was willing to go one step extra to satisfy.
Very professional. They have so many vendor. Some many options, it's amazing. I will invite all my friends to try alibaba.
Nice first time experience, would like to try more, hope to launch my new business successfully with the help of Alibaba.
Everything has been handled professionally. The follow up is very good. I hope this will be true when I re order.
Communications with seller is pleasant & responsive. Shipper's delivery not as fast as expected. Faults in product need to rectify yourself.
Very good website. Need experience to find what you really need, because suppliers are not all at the same quality level.
I have experienced great service and products from this supplier. Thank you, I can only say a good job was done.
Patio furniture cushions were well made & manufactured and shipped quickly. Customer service by Emily was excellent, as was her English!
Products used:
Purchased patio furniture cushions.
So far so good no complaints with any of my Alibaba transactions. I will continue to do business though this site.
Easy and pleasant transaction and timely delivery. Second order from this company because I have confidence they will treat me right.
It works just perfectly. Looking forward to build our promoting stand with these equipment. Told the solution also to my friends.
As a beginner in international trading it was so easy, simple and transparent with the supplier and Alibaba for its service.
Everything went faultless. Thanks will reorder soon through you. No issues, delivery was fast and product was just what I expected
Good guidance. Quick response and problem free. The company you deal with through Alibaba makes the difference, so research before buying
With Alibaba, you feel yourself in a safe sea... its assistance gives trust to both sides of the trade. Thank you
I loved being able to find suppliers to start up my business from home! A great service! Appreciate it so much!
Great customer service, quick communication. Super fast shipping. He was very pleasant to work with and made sure I was happy.
Thankyou for the quick delivery of the scooters, great service 5 star from me. Coco is an asset to your company
Great platform to find anything. The service was good and prompt. Definitely worth it.
Would strongly recommend this website to everyone.
I love working with the suppliers. They are professional and willing to cooperate. Great quality products and materials. Deliver on time.
Pleased with my first order, keep doing the good work. Thank you and hope to do more business in the future.
There are so many options to choose from and I feel safe & secure buying from Alibaba. Thank you very much!
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
