Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I enjoyed my purchase through Alibaba.com. Everything just seemed to work so easily. I will definitely be a frequent shopper!
I made my first purchase using the trade assurance, happy I did that for peace of mind. All went smoothly.
Orders from Alibaba arrive in much shorter time than Aliexpress.
Totally happy, thank you. Will use Alibaba again for sure.
They have shown a lot of professionalism, their prodigy is excellently qualitative. A pleasure to work with them, communicative, etc
Very happy with my order. Kenny is a good contact to have. Respectful and helps you when you need it.
New Business to market. Communication was great, even at difficult moments the Supplier was very helpful. Have placed large order.
Good communication product fast reaction and service. I will buy again. Product quality is well. But prices are very high.
Very pleased by the quality of service. The roll arrive before time it was like described and product work good!
I like Alibaba :). Fast and professional service.
But you could provide more types of payments
However, safe and pleasant shopping.
Alibaba give me valuable information regarding products and suppliers! It helps me find the right product. Thank you very much!
Ease of shopping, fast com munition and excellent customer service from all vendors I've dealt with, and that's a lot.
Perfect and quick communication and respond. The good were delivered in time. I would recommend everyone to work with them.
Excellent system and I love to use them. Could find anything or very close to what we are looking for
Good site with good customer service and make you feel safe purchasing from well rated suppliers (easy to find them)
The product is of excellent quality, the received attention was very good, we will continue doing business together. Thank you
Just received my third order from stick suppliers. Very happy with the service, accurate smooth process. Very pleased so far.
My experience has been amazing thus far! My order was kept in check, and I felt secure the entire process!
I absolutely love the mirrors. Thank you soooo much! Professional and shipping was fast I will be ordering more soon
Safe to have a transaction online. Goods are quality. 100% legit. Doing business with alibaba are fast and hassle free.
Easy and quick to order. Most vendors are okay. Some have bad products so if you're in doubt, don't order.
Perfect trade. We received very helpful assistance by the supplier, the product quality is excellent, shipping fast, without any complications.
Must deal with supplier. Very trustworthy and co-operative. I have been dealing with them for more than 2 years now
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.