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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Overall satisfied but taking a little longer, if they could try and reduce the time, Otherwise the quality is ok
Outstanding Service for product will be buying more from this company to sell to my customers all over the world
Love doing business through Alibaba. We feel very secure with our payment and the great service Alibaba offers to buyers.
No problem, super happy to see my order arrive, after mounting and testing my purchase, I will reorder, thank you
High Standards quality service, very easy and quick to buy my merchandise for my business needs. No issues at all.
My experience with Alibaba has been positive and I am looking forward to a lasting business relationship with this organization.
Most of suppliers are prompt respond and willing to explain their products.
The best thing is easy to trade in.
Great! I'm a first time Alibaba customer and It worked out great, I will be using this site again, thanks
Every question i had was answered promptly. All my needs were met!
I will be working this company moving forward.
I had no problem ordering, vendors were very good with communication with my orders and it was delivered on time
We really like this trade. Responses to buyers are very responsive. Every time we make a purchase without any problems.
Really wonderful way of connecting with vendors! I have increased my business a lot due to my connections I've made.
I have had a good experience with Alibaba so far. The people are very helpful and the goods arrive timeously.
You can find everything here! Great pricing and good protection measures in place. Appreciate the variety of items and selection.
Great product and easy purchase. Shipping was fast. Definitely a great experience. I can't wait to order more from Alibaba.
Amazing standards set and if all staff our like jack huang they and this business will go a long way
Tip for consumers:
jack huang is the man to see
Products used:
light bulbs & lamps
Safe to have a transaction online. Goods are quality. 100% legit. Doing business with alibaba are fast and hassle free.
I like the idea of Alibaba checking up to make sure everything is ok with the Company your buying from.
I do have more time doing business with you but I believe that we will make mutually benefits. Best regards
Crap products, and trade assurance is worse than bad. All up a terrible experience made worse by pretend buyer protection.
Due to the epidemic the delivery has been delayed. Otherwise everything was OK. If necessary I will gladly order again.
L got these great clippers in time. Thank you. Clippers are full steel. And its very cheap fır this quality
Alibaba.com is easy to use and has all the functionality you would expect. No complaint. Good advertising and clean environment
This is my first experience buying in Alibaba. I think was very easy the complete process and very trustworthy platform.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
