Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Good experience, good product and continuous support. We hope to have a lasting deal with us. Thank you Supplier
Great product arrived in record time and even came with spare vane tips and a replacement gasket! Highly recommended.
The communication process went smooth, custom design issues were promptly addressed, and supplied quality fully met the expected standard.
Its very good service. We can order and pay without being worried about fraud. That is very helpful.
Regards
No hassles, all smooth transactions. It is a good platform for clients to track the cargo and the deals.
It is nice to find a site that works hard to make the transaction process painless and efficient. Thanks.
Professional service. Product as described and shipped promptly. Easy company to deal with and the bike was well packaged.
It has ben excellent to use alibaba and get orders processed.
The website need better layout and non clumsy.
Always a great experience working with Ingenuity and Jenny He. They are very responsive and provide top notch quality
Very happy with client service, responds to emails quickly and products are as per ordered. Cannot be more happy.
This company made it very easy for me to order product. The quality is excellent and price is great.
The manufacturer is professional, communicates well, is responsive and keen to find solutions. Perfect production, packing, shipping. Thank you.
We received fast responds and excellent products references (photo, shipping and handling quotes).
The personal is very proffesional.
Regards,
Tip for consumers:
minimun quantity order
Products used:
automotive parts
I would like to order.we are very satisfied with the quality of the goods. Nice service and fast delivery.
Nice work with manager, full support before and after, fast shipping and friendly communication! Thanks Jeson Huang for cooperation!
A+ Alibaba, this service is excellent. It definitely makes it easy to purchase goods from all over the world.
Tip for consumers:
Make sure you are sure they understand exactly what you want.
Products used:
X16 SMART WATCH
The product has no complaints whatsoever. It's perfect. Very good service I'm so impressed
I like it very much
Emailed the company to ask about particular items and received a fast response. All questions answered and easy ordering.
Awesome service and the product is of a high quality. James was easy to deal with understanding and professional.
Easy to use, works very well. Ordering sample products produced in China for delivery to Germany was no problem!
The quality was spectacular! My clients love how well they are made and the print came out really good.
Many times bought in alibaba and never dissapointed and very professional, i hope other seller will do the same
For my first time using Alibaba My transaction ran smooth and the shipping was very fast.
Great service
Thanks.
An excellent platform for business transactions worldwide, our experience has been good so far. Keep up the good job.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.