Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I'm very satisfied. So far everything has worked perfectly. Thank you very much for the effective and professional work.
I like their professional service and warm communication, the quality of the goods is also very good, highly recommended.
An excellent transaction with helpful and accurate communications I found the whole process pleasant and satisfying thank you all
Shipping could have had better tracking but product is great and and I am happy we used this company
My order was processed efficiently and without error, Alibaba continues to be the best online marketplace in the world.
The items were deliverer quicker than the expected time. Alibaba platform could be trusted and online update are good.
What a pleasure to conduct business with a quality and honest company. Thank you. The products are really good.
The delivery of the requested product was super expeditious.The boat is great and executes all commands according to instructions.
Very satisfied with the experience from start to finish.
International trade is so much simpler with Alibaba
Highly recommended
Alibaba is a really complete platform for importers, starting from Trade Assurance to the receipt of the goods. Thanks.
Alibaba, is a great place to find your promotional and marketing needs, I'll certainly use them often, thank's Alibaba
I unexpectedly that I can find product I want to sell to my client with
Small MOQ to try out. Very helpful for a small entrepreneur on this condition.
The quality of the product is very good, no complaints, always ready to help you, delivery on time, I gave 5 star to Shenzhen Avatar Optoelectronic, keep the good work.
If you're an inexperienced business and you need to fine something manufactured in China or elsewhere, Alibaba is fine, and their payment platform is excellent. For anything else, I would simply avoid. There is an entire industry that has developed around Alibaba, and it is frustrating, because many people think they are dealing with a factory when in fact you are dealing with a salesperson for Alibaba that "represents" the factory.
The problem arises when something goes wrong, as it often does - there is no support at all, and you end up out of money and frustrated.
Also be aware that these companies make a living on sample fees and high shipping costs. Shipping from China in particular is very cheap, but they try to estimate how much it would be in US rates and then they mark it up substantially. Same with sample fees: samples don't cost any more to make, but they charge ridiculously high prices for "samples," to discourage people from not placing large orders. Most of the items that are sold as samples are also available on Wish.com for $1-$3.
Do your research before you commit to an order and a deposit, with the promise to refund a "sample" fee. This is a trap, because while they do "promise" to get it right for you, what if they never get it right?
Bottom line: do your research - don't trust the reviews on Alibaba unless they are from verified purchasers based in the West, and don't trust the photos or the group company pictures as being anything more than propaganda, because that is what the majority are: propaganda.
Use Alibaba for payments when you need to protect your purchases, like PayPal provides, and get decent currency exchange rates - nothing more.
I'm very happy with my order, everything was very clear and smooth, I can say they exceed my expectation at all. Fives stars!
Tip for consumers:
Everything was very helpful
Products used:
Basketball uniforms
Good quality with affordable price, Warmer Cups and the length of cable charger you can customize by negotiating with supplier as you want.
Keep the quality of the product loving it. Shipping done on time and products packaged professionally. Necessary assistance given in time.
Thank you
Tip for consumers:
Kindly get the chinese name for the herb it will help also understand what condition the herb treats
Products used:
Angelica slice
Dang Gui (当归)
prepared Rehmannia root
Shu Di Huang (熟地黄)
salvia divinorium root slice
Dan Shen (丹参)
Gan Cao(甘草)
Red Peony root
Chi Shao (赤芍)
Coptis Chinensis Franch
Huang Lian (黄连)
Red Clover
Hong Che Zhou
Sqauw Vine Herb
Ye Pu Tao Teng ( 野葡萄藤)
Cyathulae Radix
Huai Niu Xi ( 怀牛膝)
Curcumae Rhizome
E Zhu ( 莪术)
Cuscutae Semen
Tu Si Zi (菟丝子)
Service and guarantee for buyer is very best website, I'm surly buying by alibaba and trust the many sellers are verified with website.
Good platform for online business. So far alibaba have honest and good sellers. Very helpful and patient in explaining to first time users.
Fast Shipping and fair prices combined with good Quality Product. Jack was very patient and took time to explain process. Great Job Jack.
Great marketplace, never failed. Gets better every time I use it. I can now pay with credit card which makes it simpler too.
This is my third order. All fast and correct. If there is a defect in the product, a solution will be found quickly.
ATNJ is such good products and easy communicate so far, i'm happy to work with you all, hope we can have long term cooperation and develop business together, grow together, cheers, Borin.
Needed to find a Tattoo supplier for our own designed Tattoos, we found this very easy to do and the job went went.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.