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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I was Amaze with CS Amy Zou from Aida Industrial Tech with her Excellence, Fast and Superb Service that trully have change Panoramic overview on how we do business in China. At the end of the day the most the most calming feeling is knowing that your business transactions from your supplier including Air/Freight Forwardars are verywell taking care and that means that your commitments for your fullfilment centers and customers are on time for delivery. This is the kind of business relationship that a business person would have hope for from China supplier.
Through Alibaba website we found a company called RK Rack In The Cases Technology Co., Ltd., which is using low quality material creating serious problems on the safety of the stage that we bought (unfortunately) from them. The same RK company is a good liar because is saying that is offering 5 years warranty in their documents, but they don't respond anymore to our emails. We know that Alibaba mentioned that they will not handle dispute of selling outside their website. Questionable, but fine, we accepted, so we just send an email to Alibaba not to handle our dispute, but to please take away from their website the Gold supplier logo from RK company, because is not worthy to have it and avoiding to mislead future customers (who start to trust in Alibaba). And you know what they answer? That they close our complaint because they don't handle outside dispute! Did you read our email? No of course! VERY CLEVER, WE KNOW THAT YOU WILL NOT HANDLE OUR DISPUTE AND FOR THIS REASON WE DIDN'T EVEN ASK FOR. WHAT WE ASKED WAS TO JUST ADJUST YOUR WEBSITE IN REFERENCE TO RK COMPANY TO LET PEOPLE KEEPING ON TRUSTING IN THE GOOD WORK OF ALIBABA, WHICH NOW, CLEARLY WE LOST ANY MINIMUM TRUST. SO GUYS IF YOU BUY THROUGH ALIBABA DON'T TRUST ALL THIS GOLDEN SUPPLIER LOGO AND POSSIBLE HELP THAT YOU WILL RECEIVE, BECAUSE ACTUALLY YOU WILL NOT RECEIVE ANY HELP AND MANY OF THEIR LOGO AND PROMISES ARE FAKE!
An easy process buying from Chinese companies in a safe and secure way. I have used Alibaba for many years and have always found good.
Makes my life easier to run a search for real difficult items to find anywhere, never fails to help me with reliable vendors and parts
Thank you for speed delivery, the item was received in good condition and functional
I will be calling again on the product you are selling
Alibaba is a very good Co.It kept me updated about my shipment.It found me the bell units which I wanted.So once again thanks a lot.
Very easy to deal with and price was very nice i would order again grandson loved them both it has his favorite game on it
Smooth experience from start to finish! This was my first time using Alibaba and I am very happy with how my purchase experience turned out!
There is no more genuine Office 2010 in Korea, or very pricey.
However, in Alibaba, I got it.
The service was also very good enough.
Excellent company and very professional.
I am pleased to continue to be a customer of Alibaba for a long time.
Keep up the good work!
This is a great website. The sellers are friendly and reply to questions in a timely manner. I'm glad I found this site. Five Stars!
I am thoroughly satisfied with their commitment to quality and assurance. It was a breath of fresh air and peace of mind for my business.
We find this supplier is very reliable, trustworthy and deliver the goods on time. We like to continue the business relationship with them in future.
Right from the beginning it was very easy to communicate with Lin -Tv and the customer services was amazing. Now I am making a reorder
The best company. They make it easy for me to have business relationships with many companies. I feel safe and trust the company very much
Site works well, easy to use and nice to have insurance. Also insurance/checking I ordered from here was very useful! Thank god I took it!
Alibaba has your business in mind and their website makes sure everyone is happy in the transactions from so far away. Great security and service
We are a small start up and we were looking to purchase some merchandise for our customers. Alibaba is the right place for these activities!
Mrs. Aria Lee did a good job finalizing my order as per my requirement. Product quality also satisfied. Wish the success in Alibaba.com in future.
Recommend to sort out the transport thru the supplier for smoother delivery, there were i bit of delay however the goods came in perfect condition.
Shipment made on time. At every step we were notified about its status. It arrived on time.
Very happy with the service and will recommend.
Tip for consumers:
Ask questions, evaluate samples, satisfy yourselves before placing order. Everyone at this company is very co-operative and wants to help.
Products used:
AR glasses, watches
Would purchase again if the items are sold. Nice designs. It is beneficial. Easy to communicate with the seller. Fast delivery compared to Ebay. Com.
Found this supplier on alibaba.com. Surprisingly they are willing to sever end user with only one purchase. Service is good, website is easy to use.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
