Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Very happy with the service and paying through the alibaba portal is much easier than transferring funds
I would definitely do business with Alibaba.com again! I find that their customer service is very good.
Thanks very satisfied good website very helpful and easy to use. Will continue using Alibaba.com for long.
Great system. No problems. Easy to use and follow.
Feel safe ordering through this system.
Thank you.
Very pleased doing business on Alibaba. You can do business with confidence and sleep well at night.
This will be fast and safe transactions. Will give more feedback after getting some times here, cheers
"Great service and great products" from Michael Lu
Quick shipping easy communication and good quality goods.
Thanks
Efficient work from ordering to delivery. Kudos! The delivery is fast, earlier than what we have expected.
Products used:
Mirrorbooth
Apart from outer finishing, service was great. Concerned coordinator and communication was good.
All went in time.
Thank you very much for the efficiency!
Alibaba.com is an excellent platform for on-line shopping.
Regards,
Eugen
There are many great sales companies.
We are satisfied with our sincere response and high quality products.
Fabulous experience. Furniture was exactly what we were looking for. Ms. Terri was wonderful to work with.
Easy to use and source products online.
I have used Alibaba.com to purchase before. Never any issues.
This company has about everything you need for your business. I really enjoy shopping on this website.
Great Quality beautiful purses. The service is great and I look forward to ordering more. Very Professional
Products used:
purses
My experience with this company on my order was fantastic in every way.
I'm completely satisfied.
Sherry
Satisfied with order fulfillment speed & product quality. Will certainly consider Alibaba again for future product sourcing.
Very pleasant. Amy was very professional. Answered all my questions. Excellent service. Good quality for the price.
The site is user friendly, their service is excellent, suppliers are quick to respond. I strongly recommend.
Thanks alibaba for your support specially for online sourcing of product that came from china... good job
Thank you very much for your organization and job responsibility with well organized systems working very good
Alibaba is a source for many products at good prices! Excellent service from the supplier and Alibaba!
24 hr communication response, reliable suppliers, received my order as per agreement with supplied, right product supplied
Great communication very efficient services by Miki and the products were great quality looking to order again.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.