Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
My supplier always made sure i am at ease, and she let me feel in control, always explaining where i do not undeestand.
I do very good business on alibaba and i recommend peoples to try alibaba.
It is great for sourcing everything from whole world
Some sellers want to get advantage, they refuse to use trade insurance and they give you very high cost of shipping. Be careful.
All perfect, quality product, fast shipment and great communication. I will make more deals with you in the future. Thank you for all.
I will use Alibaba.com again, based off service. Great way for business owners to find suppliers for one off/ oem items & accessories.
Everything went smoothly from start to finish. Supplier was informative and help with questions. Shipment was a day later, but it was good
Very good experience as first order with Alibaba and will certainly use again.
Sellers have all been very helpful and quick to respond.
I had no issues, I received my order in a fast and timely matter. I would be willing to reorder from this company.
Stress free delivery. One of the best online market places to do your shopping from. The site ensures buyers receive protection wile shopping.
Its the first time i buy something online, it has a lot of steps to follow, but is easy to understand the process.
Very nice explained everything fully and fast shippers. And they added the extras i asked for for a little extra definitely order again.
The earrings are the latest trend but we haven't had ones with this detail down here. I'm sure they'll fly of the shelf.
Everything went smoothly and we are very happy with the product. My wife now saves time with the production process. Thank you!
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Great company, easy to work with suppliers., translating English to other languages very easy on this site, safe and secure payment through website
Found our supplier through Alibaba and would highly recommend them as they have been great to deal with and service has been excellent.
As above. Will be happy to use again and again It is asking to provide more information but everything was explained already :)
Alibaba is a good place to source the products as there are many manufacturers and trades available for you to compare the price.
The seller has amazing customer service skills and attention to detail. I will definitely continue to work with this company in the future.
My first order was quick and easy. I hope it always goes like this. The seller was professional and explained everything in detail
Just opened an account and immediately was able to navigate the site. I was connected to suppliers within a short period of time.
Very fast and find products easily. They have almost everything. Will use them again but their shipping is very different suppliers to suppliers
The company was very patient and willing to do anything I requested. They had great follow up as the item was being produced.
Very satisfied with everything. Im very happy using these site for business and personal reasons. I hope it will continue being these way
Love all my experience with them.
They keep on updating the website to guarantee a faire win win situation for everyone... love it.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.