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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Very smooth process, not too difficult to navigate and figure out. Using Trade Assurance gave me confidence and trust in the process.
The Communication with the supplier was easy and good. It would be better, if there were a translation tool inside the Chat
Been ordering samples for my online store, they always deliver on time. The support of the staff for any queries is dependable.
Every time I do business through Alibaba their professionalism and service shines through together with their vast supplier line. Thank you Bill
Tip for consumers:
Highly recommend using Alibaba for all your requirements
Products used:
Arts and Crafts products
Good to work with Alibaba, very reassuring to have a Company like Alibaba overseeing trade. Payments are easy and reliable - highly recommended.
Got my product fast and most of the rings are still but works as described. Best product is the magnet circle one.
Ipretech machinery company EDM XF400 and IPM400 both with very Great quality, all the person provide us a satisfied service and assistance. I am very happy to work with them again.
We are quite satisfied with product quality. Product quality similar as advertisement. First time buying from this supplier yet quite happy
Awesome works for me i love to trade from alibaba... products quality are awesome trade assurance rocks. Thats why its awesome
Things went well. The vendor was fast and polite. Communication was satisfactory. The order arrived on time and in good condition.
Nora was very helpful with my cargo and was very professional.
I am very Lucky to find this company.
Thank you
Amazing platform to do business. Straight forward. Instruction was all clear, able to get documents on time to clear the import
I always get delivery on time. Always get reply messages from staff regular. No complaints. International FedEx Delivery System in place.
Tip for consumers:
Just make a deal with the staff, complete your payment process. After that just wait for a message from the Seller with the tracking number for your delivery!
Products used:
Deer Antler Velvet Extract 20:1
This product are very good quality and delivery time is ok. The seller is very professional and easy to contact him.
Products used:
Riser Ver009S 60 cm usb 3.0
Very good product. I received it very fast. It is working perfectly. The customer answered me every time that I ask.
Very caring and professional seller, you can shop with confidence. Also, thank you very much for making and sending the settings.
Tip for consumers:
sorunsuz alışveriş
Products used:
video wall controller
The goods conformed to the contract and the quality was very good. I will introduce my friend and coworkers. Thank you
The quality of the product is good and the seller's service is impressive. I want to make another deal next time.
The product i received was great quality, was easy to talk to the supplier and work out what I wanted
I will be buying from here again
As a buyer it's very helpful to connect with different suppliers and easy to compare between suppliers
They are professional, easy to communicate, and very patient! Quality is very nice, measurements are in tolerance.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
