Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Very nice prices, quick shipping, convenient shopping, all products available on one website. Competitive prices.
It is clear to me what to do with my orders and the companies via Alibaba are also easy to approach for my questions or whatever.
Trustfully website. Secure payments and shipment. Very good variety of products. Easy website to use
I've never been let down by this website, always great service and great quality products. I will always look forward to finding what I need here.
Tip for consumers:
Ensure supplier/manufacturer understand your complete needs before you agree on a transaction.
Products used:
CNC Machining
Good structured process for finding and buying products. App works well regarding messages and orders.
I got to get used to the concept, but I am very satisfied with how everything works smoothly. First buy and pleased with it so far.
Good quality product.
Easy communication and quick response.
Prompt, fast and efficient service.
Highly recommend.
If you deal with the right supplier and are able to negotiate, this is by far the best and most secure way to buy China products
I think that they have to look more ship ways and fast to send products to Spain, the last experience was not perfect because the delay
Excellent product and brilliant customer service
Everything as described and fast shipping
Would highly recommend
Great job on our product and was able to meet our deadline which was a big deal. We plan to use again in the future. Thanks!
Alibaba is the way to do business now and in the future. A great model where you get assurance from people you do not know yet it's what you need.
Light fitting was delivered as per delivery advice, very smooth process.
Would recommend this process.
Good case, fast service-i will be back for more
Came earlier than expected-thanks for great service
I would like to see more colors in the case
1. I like to get a better translation in german
2. I little bit easier payment-system like paypal
3. Not so many promotion in my mailbox
My experience has been very smooth with all orders and vendors. The website also seems very secure. The transaction fee could be lower in my opinion.
Everything is okay. Product is working perfectly. Fast shipment from seller. I'm satisfied your service.
The handling of Alibaba almost good, I have no idea. If the charged fee can be reduced a bit for both of the supplier and the buyer, that's so nice.
I like working through Alibaba it makes me feel safe when working with a foreign supplier and I can be guaranteed not to be ripped off!
Very recommended. Will use Alibaba for all overseas purchasing for my business. Best customer service.
Excellent provider Very good service.
Very satisfied with the purchase. Supplier worth recommending.
Thank you.
The product arrived in good time, packaging was well done, and will purchase again. The fee that is charged by alibaba is also good for buyer.
Good quality with professional service, friendly & helpful.we already cooperation with them over 6 years.
It was really a good experience for getting the product delivered at my hand. One thing I liked is its features it holds for a customer.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.