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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Seems like many Alibaba Haters out there! There are a lot of scammers on Alibaba. But the site's concept is great...
Totally satisfied, this was my first time ordering from, and using Alibaba.
I would do it again, and recommend it too
I could able to find the right supplier for my necklace fast and easy for my startup jewelry shop. Great experience.
All the products were the expected and they were real 925 sterling silver, for sure I will make purchases with them.
Every experience with Alibaba.com has been completely professional and has allowed me to grow and expand my brand family. Of products.
All good! No issue at all... Its always been my dream to do business with Alibaba. More orders to come soon...
YOU CANT GO WRONG AND WHEN YOU FIND SOMEONE YOU COMPLETELY TRUST STAY WITH THEM. VERY SATISFIED! PLEASE DO NOT WORRY BUT SHOP AROUND AND YOU WILL FIND EVERYONE TO BE SO HELPFUL.
Second order from vedor. Same quick service, fast shipping and item is as described. Will continue to oeder from them.
Alibaba put us in contact with four great supplier. Also tradei nsurens.
Recommended. Wil use Alibaba for our next project!
As always, dealing with Jinhua Reayol Textile Co., Ltd. is a pleasure. The fabric quality and print definition is perfect!
Company works great, they have fast shipping Best quality and stabil working products. I recomended use this company to all.
Always a plessure to work with alibaba, is amazing how fast and secure they make the transsactions on the web.
Excellente now is more easy buy from alibaba
Pay method are better when can pay by creit card and paypal
Good quality adn good price, it is higly apriciated and I do recomend to others this company with its products.
I'm completely satisfied with costumer service, the owerall price was still lower than buying the same product in my country.
High performance, using at real workshop with avg. 35-40degree C and dust for a year before repeat a 2nd order
As for buyer is perfect service
Easy to find and comunicate with suppliers.
Cargo and payments protection.
Client support 24h
They Offer Quality Products. Nice people to Work With, No issues. Helpful with Good Customer Support.
Products used:
Bidet Attachment
Type in "Oxford Bags Trousers" and you see pics of "Eco shopping and gift bags." You have a long way to go, Jack.
It was a very good experience buying from DF Beauty and machine is very powerful with excellent results
Thank you Nancy, I am so pleased with the products I purchased and grateful for your excellent service.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
Dear Gary,
This is Echo from Alibaba International Customer Service Team.
Based on the comment you posted, I understand that you are disappointed at search result coming up with the key words “Oxford bags trousers” and thank you so much for bringing this to our attention.
I ran a test with the exact key words and it turns out there are some listings of eco bags in the search result which is indeed quite confusing. I consulted with a specialist from the technical team and I would like to share it with you.
Firstly, as suppliers are mainly SMEs who are from different cultural and educational backgrounds, the key words they are using might not be as accurate as the ones native speakers or suppliers with better English background use, as you can understand.
Secondly, kindly note that we run regular checks for the posted products to ensure they abide by the rules and regulations of Alibaba.com.
Thirdly, I went into the product detail pages of the eco bags and found that they are all posted under the category of “Home > Products > Luggage, Bags & Cases” which, to some extent, means they are not posted under the wrong category on purpose. Therefore, you are suggested to try to select the category of “Apparel” after the search result came up.
Last but not least, if you have other confusions or suggestions about Alibaba.com, please feel free to contact us via our 24h live chat: http://service.alibaba.com/buyer/contact_us.htm. Our service specialists will do their best to assist you with your concerns.
It is our honor to have you as our invaluable customer and let us work together to make Alibaba a better trading platform!
Regards,
Echo
Alibaba International Customer Service Team