- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
This company does not typically respond to reviews
204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Found a manufacturer for a product we buy VIA supplier, and thanks to Alibaba we can now trade direct with the factory. Thanks
I stupidly trusted that this was a safe place to shop. I was horrifically scammed. You cannot trust that anyone has been vetted.
Tip for consumers:
Assume the are out to scam you. I was scammed twice of my two attempts to purchase
Products used:
Did not get any
Hello, thank you, the product arrived within the time limit, product came well packaged, quality product, I am very satisfied with this purchase,
Overall has been good experience so far and they looks dedicated to their work and we wish to work with them in future
Alibaba helps me to complete me order.
It makes them too safe.
I believe that it is the best marketplace in the world.
Am grateful for good services, and quality product. Keep up the good work and great service. Looking forward for more business in future.
Products used:
sweater
Helpful staff. Quick reply times. Fast fulfillment times. Not the first time ordering though PDM Industries and not the last for sure :)
It a pleasure to use Alibaba as you can deal with multi companies to find the right company that can satisfy you requirements
The antenna i purchased is in excellent quality and i and relay on alibaba for secure my money. I am fully satisfied Thanks.
I absolutely love Alibaba. The company really provides all the assurances that a merchant such as myself would want. I love Trade Assurance.
Alibaba is the best site to source product. You can source almost anything from alibaba. Easy to use and friendly customer service too.
This my second purchase of the same item and the Seller/Company is easy to deal with. Product is of high quality. Fast Shipping.
Good handling of my order, with updates by email of status and other information. Safe payment with insurance for the shipment and products.
When you looking for bulk items to purchase Alibaba is the way to go the service and the price are unbeatable. Highly recommended.
All the deal process was smooth and clear, excellent seller, great products, nice platform, on time shipment, on time delivery everything was right
We didn´t trust in the chinese products, but wow! They have a great quality, We are glad we can keep in touch.
Thanks
Great service and beautiful hair. It didn't take long to get my hair. I was told 2 days and it came on time.
It was a bit difficult to understand the purchase process but it is a great page to do business. I am very pleased
No nonsense, I provide the specs and they provide the product. I tried many other companies before but never one with such precision.
I first ordered the goods from the supplier and everything went fine. In the future I want to constantly cooperate with this site
We are very satisfied for trade assurance. If no TA. No order.
We are looking another products.
You should supply TRADE ASSURANCE SERVICE for TURKEY too.
Thanks
Here I paid and you sent. Thank you and all praise for your service and your expediency. Have a nice day and a big greeting
Allen is a great guy to work with.
Fast response, perfect service, great communication.
It was delivered fast and arrived in a great shape on time
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
HI Elleanora, kindly note that you can reach AliExpress service team at: http://www.aliexpress.com/help/newContactUs.htm and Alibaba via: http://service.alibaba.com/buyer/contact_us.htm. The service is available 24 hours a day, 7 days a week, and we will do our best to assist accordingly!