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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
This company does not typically respond to reviews
204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Im very happy for this transaction, shipment has been very fast, dialogue with supplier has been every courteous and collaborative
This site has a good service on the world, i will do more operation in the future. Because this service is on time and good quality.
Thanks to alibaba to save my lot's of time, Really a good platform to search a new genuine business contact
Shipment was so fast and very satisfied. It's so easy to pay and most likely the products is so interesting.
The quality of the transactions depends on the provider (seller) not on Alibaba.
By my side, I'm always very happy.
I received my books very fast from China to Canada. Very good experience with Alibaba shipment. Easy to deal with.
Easy to use site to find the manufacturer for the items that I was looking for. Creates an easy platform to start communication with new suppliers.
I did a trade assurance order through Alibaba and I had a good experience. Everything went smooth with my order.
Delivery was delayed due to rejection over Hongkong custom, therefore have to return to sender and sent again to Singapore
Love the service that the supplier gave me, i will be ordering again soon, the supplier is efficient and helpful
Item arrived nicely packed and safely padded. Professional staff that I dealt with and answered all queries that I had.
Tip for consumers:
Staff that I communicated with were pleasant and professional. Seem kinda busy at times, which is a good thing. They manufacture their own products.
Products used:
Battery charger with LED placard
I've been buying for 2 years, and for now everything under control. I am looking now for a cellphone supplier
Its a good platform to deal with Chinese traders and its easy and safe. Overall i got good shopping experience.
I love purchasing crystals on this site! I can find everything I need. Good service and fine crystals. Thank you
Not only was the product of good quality, it was delivered promptly and there was great communication with the supplier.
Thank you for your services and for your seriousness. I will continue shop in alibaba in the future. Also thanks to the company sell the product
I got my product on time. The communication was great with the supplier, and the Alibaba's logistic is great too.
Communication modes are convenient and things are easily available with required quality and most of the feedbacks are on time
I ordered some product on a rush and received my order quickly and i'm happy with the service and product.
Excellent site to deal with, they keep improving things which is very good. I know I can trust to deal with this site and suppliers here.
I make jewelry and Alibaba has the best hard to find and popular supplies at great prices and the customer service and package tracking is great!
I'm happy with the service, the products arrived on time. The items were properly package. I'll buy the goods again.
The ordering process was very easy to navigate and went smoothly. The product arrived on time and was all correct.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
