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Alibaba has a rating of 3.8 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
The products and the service are very good
The deliveries were always shipped as quickly as possible
I was always well advised
Very good and all thing was good and i feel safe when i do my order by alibaba
I can track the order on all time
Thanks
The customer service excellent with the material is good. I love it. I will order more, and will work with this supplier.
Tip for consumers:
Excellent customer service
Products used:
Pajamas
This guys take care of customer very well they were very professional and they dis everything they said they would so im very happy with this company
Alibaba has a great selection of suppliers and products for when we are looking for particular types of products for online shop.
Very Quick and very good products! The watches are very good ones, I'll be your customer for long time
The cross is beautiful and there was attention to detail that was truly needed to get the perfect design.
Great and easy to use website. Was easy to communicate with the different manufacturers to get what we wanted.
Great market place
Very good place to buy products.
Everything went great on alibaba so far.
I'm very satisfied
It was very easy communicating with the seller, the sellers English was great and understood my questions and concerns.
Good for me so I can find the right supplier for me with great assurance, good platform, highly recommended
The wind turbine purchased through the platform is all going well and the product quality is very good. I am very satisfied.
This is the first time I have used Alibaba and the process has been easy and efficient. I will use Alibaba again.
Very happy with the service and product quality. Hope you will maintain similar services and product quality in future.
Supplier Service is very good and client manager is very friendly and she has enough knowledge in business field: Thanks very much
It was the first time to use Alibaba.
Payment method was a little confused but the seller was helpful.
Very satisfied with alibaba experience. First time buying and it is very confidence, very easy for non experience people.
My order was exactly what I expected and the buying process was easy to use. I would recommend Alibaba to my friends.
Via alibaba to buy the goods, save my time and my energy, thanks alibaba, hope the company in the future it would become more and more bigger
Easy to chat and item is good. Hope we will make order again from this company. I love this item and easy to used. Fast delivery item.
The supplier have a good communications, fast response the quality for the product are good, sure will order again.
The Alibaba service is excellent and very trustworthy. I am very happy with the services. Congratulations to Alibaba group.
A portal that enables prompt and effective purchase experience from A - Z! Effective follow-up and Notification for the order.
Good service and safe to use, easy payment, fast delivery, easy to message seller, lots of things to buy
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
