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Alibaba has a rating of 3.8 stars from 13,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Well done! Enjoyed using this service. I am using it again and again. I have told my friends about it.
The first time I ordered the goods, everything went well. I will still order the goods and pay via TA.
Quality is Great. Company is great to work with very easy to communicate with looking forward to doing more business with them in the future
My recent transactions were all good. I have no complaints so far. All sellers have been so good to me..
Products meet expectations, good quality very good service excellent management and formality very grateful
Like to use trust assurance, it is great service and I'm happy to use it.
Thank you alibaba and charlie
Great buying tool to get items direct from mainland, i have gotten great prices on great products direct from manufacturer
Was really easy find the Products in the application and the transaction was like I expected the shipping on time
Excellent service, great communicator, and very helpful with his service and always replies promptly
Pan is amazing and was very detailed and payed attention to what I was requesting, very lovely to work with.
Buying through alibaba is perfect.
Everything is organized very precisely.
Trade goes very easily.
Payment is also very easy and is guaranteed.
Awesome! Good choices, good products, good service, easy order, global handlers, everything you need!
Very practical product. Very good service. I´m totally satisfied. The comuincations was very fluency.
Very easy doing business with them. Timely and professional. I will continue to do business with them and i recommend this site.
Satisfied. I have a new cooperation with a new supplier. They have all good service, working pro, good product quality.
Shipment to Italy of the device is ok, and the insurance is ok. All is ok. Thank you.
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Really professional and helpful. Everything as I asked for they did it. I am really satisfied and they help me in everything.
It was a very good experience. Very good communication, on-time delivery, and I like the item it is exactly like the picture.
Supplier very supportive and friendly. Get clear info and supplier manage my expectation professionally.
You can find anything you want. I have used it and it is secure. I really liked the quality and the shipping.
It's nice to know that orders are protected and assured, and that providers and customers can rely on that. Thanks.
Order process was easy to understand and to use. Very good order experience. Also felt safe to use the website.
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
