Alibaba has a rating of 3.8 stars from 13,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Claire is the best shop with her you will not be disappointed I love my lashes cases and labels good job
Great service, very uncomplicated purchase process and fast shipping, highly recommended. Will be shopping at David again.
Very good service, perfect quality! Quick and nice communication! All the samples were shipped in time!
First purchase. Hope to do more business. Timely execution of order and shipment received. High quality product.
Amazing prices and awesome shopping experience, you can find many products that on amazon would cost too much to buy
This is a great business platform and very easy to use. The trade assurance increases buyer confidence.
Great first time experience and looking forward to doing more business with suppliers from this site
Everything went smoothly! I am happy with the selection of vendors and first experience buying. Thanks!
We have been working with this factory since 2017. The seller is very responsive and prices are reasonable. Excellent experience.
I will rate this company with 5 stars because the item really met my expectation and it arrived right on time as scheduled.
Thanks Jocelyn for your professional service and top quality product. I highly recommended you guy doing business with this company.
It's just a pleasure to deal with Alibaba, great service, safety, permanent feed back and support. You are the best.
Fantastic experience and would recommend supplier to any potential buyer. Product are as expected of high quality
Meets my expectations. Good experience with this site.
Hoping that everything happens the same way afterwards
Haven't run into too many shady characters yet and I've gotten some pretty good leads on products for my new business
My order was handled in a very professional manner with no issues or problems. The items ordered were as described.
Rich selection, simple and intuitive user interface, attentive service, various payment options, fast delivery
I love this company because they're on time shipping my products and Respond to your concern right away. Excellent service.
Everything as expected, security and professionalism can be noticed while you are interacting with them
Instructions on bank transfer were unclear, buyers are better off paying using their credit cards...
Very happy with the process overall. I'll absolutely continue using Alibaba for difficult to find US items.
One of the best online sites which offers everything. Including security and perfect customer service
Feel happy after successful process my 1st two order timely and got quality product through alibaba.com
Thank you
Alibaba
It was a good experience to buy directly from the supplier who answered me promptly and supplied my doubts.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.