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Alibaba has a rating of 3.8 stars from 13,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
This company does not typically respond to reviews
204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I so enjoyed working with this company. They were fast, efficient and very professional. Thank you for a pleasant transaction.
I find Alibaba very handy, they just have everything and anything, prices are not bad either, awesome stuff!
Good communication with seller pre-purchase and then products shipped straight away. Will be buying again.
Faster than ordering from any American company and better quality too! I can always depend on Lisa to save the day
The seller was quick, professional, friendly and easy to work with!
Everything went perfect! I am excited for my next order.
I have never get such useful shopping website like Alibaba.com it easy, fast complete, can find all of every things you need, cheap and safety.
I have ordered customs epoxy pins. The colors are a bit off but quality of materials is what we agreed on. So i'm satisfied.
Smooth from start to finish. All went as expected with no resolvable questions or outstanding problems of any kind.
Once initial difficulties in getting a quote were overcome transaction and communication was very good.
Excellent sample product, Friendly communication and exactly as described in the advert. Highly recommended.
Professional, friendly and fast service. On top of that is competitive prices. You can't go wrong with Allen!
I had excellent result working with this company. Highly recommend! Thanks very much for your attention to my order and having a good product!
Great quality product, seller is helpful and works with you to resolve issues. Will be ordering again from them in near future.
I've ordered several times via Alibaba and always been satisfied (though website a bit confusing to use).
Safe payment. And give many option of quotations. Sometimes we can find rare item spare parts in this website
Very friendly in all aspects and attentive to any questions you may have, a really responsible company.
Perfect product.
Professionals work, the service is good.
Convenient search for suppliers, efficiency pleases.
There are long answers, but rarely
Efficient transaction from start to finish... the lacking parts when product was received were completed without a problem
Difference in user interface when using apps and website causes confusion.
Messages received are not able to synchronized between devices.
Thank you Alibaba for helping us work together. Your facilitation is much appreciated and valuable. I look forward to continued relationship.
Pleased that funds were protected and this gives customers confidence with the process. Am satisfied.
Tip for consumers:
Use Alibaba app for all communications.
Products used:
Solar panels & hybrid inverter
Good assistance, and doing an effort to help customers for growth in business, it been long time using this site
Im very satisfied with my purchase, good communication, fast service, best price for excellent quality.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
