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Alibaba has a rating of 3.8 stars from 13,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Thanks for your patience answered my million questions lol, highly recommend, and will come back soon :)
Good assistance, and doing an effort to help customers for growth in business, it been long time using this site
Im very satisfied with my purchase, good communication, fast service, best price for excellent quality.
Supplier works with us during all development, in a cooperative way. Alibaba platform made secure trading possible.
Good service, simple, second order and confident in the Alibaba process as a result. Would use again.
No word for excellency, Absolute wonderful service to find decent and best suppliers on this website.
Thank you alibaba.com for making my life easier of conducting business oversees in a professional and secured way
Great service, quantity and quality of providers, information, excellent inquiry tracking, communication, very satisfied.
Excellent experience ordering key chains for "Autism Awareness". Fast shipping. Great communication through the entire process. Will order again.
That was an absolutely perfect transaction, very fast delivery and super quality, as always with this manufacturer.
Thank you so much!
Alibaba is a very good platform for bringing both buyers, suppliers, manufacturers and sellers together.
Purchased a couple of beauty machines from different suppliers.
Good communication and excellent products!
Alibaba is very user friendly and offer different options especially if you're having a hard time contacting suppliers.
My supplier Lacy Liu is good at communication, fast reply and gets the job done. I would like to do business with her again.
Wonderful communication, excellent service. Only one product not exactly as expected, but will still make a profit.
Fantastic, simple and fast. Recommend for all. Very information to updates, are the best. Thanks Alibaba.
Excellent customer service... the staff was very helpful and friendly. I'll definitely shop with u guys again.
Very satisfy with my experience on Alibaba product purchase. Even when i complained, attention was made immediately.
It was awesome doing business in Alibaba. Am hoping to meet more suppliers and purchase various products.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
